Silverado #550 Lake Zurich

Summary of Reviews for Silverado Senior Living Facilities

• Residents receive excellent care, with staff members being caring and attentive, ensuring not only safety but also the safety of personal belongings.
• The facilities are described as immaculate, with clean floors, tables, walls, rooms, and bathrooms. Staff is accessible and responsive to concerns.
• Activities are plentiful and engaging, ranging from bingo and trivia to gardening and raising butterflies, ensuring residents are not confined to their beds unless ill.
• The atmosphere is homelike, with pets such as dogs, cats, guinea pigs, and fish present to interact with residents, bringing smiles and comfort.
• Food quality is praised, with family members encouraged to join meals at no extra charge, enhancing the communal and family-like environment.
• Some reviews highlight the contrast between Silverado and other facilities, noting significant improvements in residents' happiness and engagement levels after moving to Silverado.
• However, one review provides a starkly negative experience, describing the care as inadequate and the environment as unsettling, advising others to seek alternative options.
• Many reviews emphasize the importance of pets and children in creating a lively and uplifting atmosphere, with Silverado accommodating pets and encouraging family visits.
• The staff, from administrators to housekeepers, is commended for their professionalism, compassion, and dedication to residents' well-being.
• Overall, the majority of reviews highly recommend Silverado for its exceptional care, engaging activities, and warm, welcoming environment, though it's noted that experiences can vary.