📞 Call for pricing and availability: (800) 780-8101
Silver Oak Nursing And Rehabilitation Center
455 31St Street, Marion, IA 52302
For Pricing & Availability
(800) 780-8101To Reach a Resident
(319) 377-7363Estimated Pricing
Price Comparison
Silver Oak Nursing And Rehabilitation Center Description
Silver Oak Nursing And Rehabilitation Center is a community that offers nursing care and is located in the town of Marion, Iowa. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.6 out of 10 making it the 7th highest rated community in the city out of 8 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Marion
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews for Silver Oak (formerly Willow Gardens):
- Willow Gardens has been rebranded as Silver Oak, experiencing significant staff turnover since the acquisition.
- Concerns have been raised about the level of care and attention from some staff members, with the facility's overall impression being rated around 3 to 3.5 out of 10.
- Positive experiences noted by some include compassionate staff who cater to residents' personal preferences, including snacks, movies, and activities. Specific commendation was given to a nurse for her helpful communication.
- A brief review from a former employee suggests dissatisfaction with their experience working at the facility.
- Visitors, such as carolers, have had positive experiences at the facility.
- Some family members have praised the staff for their excellent care and collaboration.
- A distressing account was shared about the facility's handling of a resident's finances, medical care, and overall well-being, culminating in a tragic loss attributed to inadequate care and the impact of Covid-19.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: July 1, 1991
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 91
Total current residents: 54
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 8
Number of
substantiated complaints: 43
Number of payment denials: 2
Number of fines: 3
Total cost of fines: $190115
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2022-12-14 | 2022-12-27 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
2022-12-14 | 2022-12-22 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2022-12-14 | 2022-12-20 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2022-12-14 | 2022-12-26 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
2022-12-14 | 2022-12-29 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
2022-12-14 | 2022-12-29 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
2022-12-14 | 2023-01-14 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
2022-12-14 | 2023-01-14 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2022-12-14 | 2023-01-14 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
2021-12-14 | 2022-01-11 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
2021-12-14 | 2022-01-11 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
2021-12-14 | 2021-12-27 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
2021-12-14 | 2021-12-14 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2020-01-09 | 2020-01-16 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2020-01-09 | 2020-01-16 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
2020-01-09 | 2020-01-29 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-06-08 | 2023-07-08 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2023-06-08 | 2023-07-08 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2023-06-08 | 2023-07-08 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2023-06-08 | 2023-07-08 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2023-06-08 | 2023-07-08 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2023-06-08 | 2023-07-08 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2023-06-08 | 2023-07-08 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2023-06-08 | 2023-07-08 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
2023-03-29 | 2023-03-31 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2023-01-31 | 2023-03-05 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
2023-01-31 | 2023-03-31 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2023-01-31 | 2023-03-05 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2022-09-07 | 2022-10-15 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2022-09-07 | 2022-10-15 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
2022-09-07 | 2022-10-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2022-09-07 | 2022-10-15 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
2022-09-07 | 2022-10-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
2022-09-07 | 2022-10-15 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2022-09-07 | 2022-10-15 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2022-09-07 | 2022-10-15 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
2022-09-07 | 2022-10-15 | D | Quality of Life and Care Deficiencies | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. |
2022-12-15 | 2023-01-19 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2022-12-15 | 2023-01-19 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
2022-12-15 | 2023-01-19 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
2022-12-15 | 2023-01-19 | B | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
2022-12-15 | 2023-01-19 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2022-12-15 | 2023-01-19 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2022-12-15 | 2023-01-19 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2022-12-15 | 2023-01-19 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
2022-12-15 | 2023-01-19 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
2022-12-15 | 2023-01-19 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2022-12-15 | 2023-01-19 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2022-07-14 | 2022-08-14 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2022-07-14 | 2022-08-14 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
2022-07-14 | 2022-08-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
2022-07-14 | 2022-08-14 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2022-07-14 | 2022-08-14 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
2022-05-17 | 2022-06-17 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. |
2022-05-17 | 2022-06-17 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2022-05-17 | 2022-06-17 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2021-12-28 | 2022-01-27 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
2021-12-28 | 2022-01-27 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
2021-12-28 | 2022-03-23 | C | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
2021-12-28 | 2022-03-23 | E | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
2021-12-28 | 2022-03-23 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
2021-12-28 | 2022-01-27 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2021-12-28 | 2022-01-27 | E | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
2021-12-28 | 2022-01-27 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
2021-12-28 | 2022-01-27 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
2021-12-28 | 2022-01-27 | D | Nursing and Physician Services Deficiencies | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
2021-12-28 | 2022-01-27 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
2021-12-28 | 2022-01-27 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2021-12-28 | 2022-01-27 | F | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
2021-12-28 | 2022-01-27 | C | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
2021-12-28 | 2022-03-23 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2021-12-28 | 2022-03-23 | D | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
2021-12-28 | 2022-01-27 | C | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
2021-12-28 | 2022-01-27 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2021-12-28 | 2022-03-23 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2021-12-28 | 2022-03-23 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
2021-12-28 | 2022-03-23 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2021-12-28 | 2022-01-27 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
2021-12-28 | 2022-01-27 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
2021-12-28 | 2022-01-27 | E | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
2021-12-28 | 2022-01-27 | E | Nutrition and Dietary Deficiencies | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
2019-12-31 | 2020-01-16 | B | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
2019-12-31 | 2020-01-16 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2019-12-31 | 2020-01-16 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2019-12-31 | 2020-01-16 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
Fine Date | Fine Amount |
---|---|
2021-12-28 | $122,756 |
2022-09-07 | $17,200 |
2022-09-07 | $11,180 |
2023-01-31 | $56,180 |
2023-01-31 | $86,430 |
Denials
Denial Date | Payment Denial Days |
---|---|
2021-12-28 | 55 |
2023-01-31 | 21 |
What is in the Neighborhood
- The closest city is Marion which is 1.0 miles away and has a population of 37,330 (mid sized town).
- The average income is $79,381, which is high compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 22
- Average Temperature: 51.0
- Day Breakdown: The area gets 140 days of rain, 41 days of snow and 182 days of sun
- Precipitation: 2.2 inches a year
- The crime rate is 3.34 per 100 people which is average compared to other cities.
- Violent Crime: 0.65 incidents per 100 people
- Property Crime: 1.62 incidents per 100 people
- Drug-Related Crime: 0.68 incidents per 100 people
- The average life expectancy in zip code is 79.33 years old, which is high compared to other zip codes.
- Air Quality: Good Days 231.0, Moderate Days 73.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Fareway
0.4 miles awayHy-Vee
0.5 miles awayAldi
1.2 miles awayWalmart Supercenter
1.3 miles awayNatural Grocers
3.6 miles awayNone Found
Bus Stations
6th Street SW/Wilson Avenue SW
7.2 miles away6th Street SW/33rd Ave SW
7.9 miles away6th Street SW/76th Ave SW
10.0 miles awayPearson Shelter
10.8 miles awayAirport Terminal
11.6 miles awayBanks
U.S. Bank
0.3 miles awayHills Bank
0.3 miles awayLinn Area Credit Union
0.3 miles awayVeridian Credit Union
0.5 miles awayCollins Community Credit Union
0.6 miles awayHospitals
Saint Luke's Hospital
5.1 miles awayMercy Medical Center
5.3 miles awayJones Regional Medical Center
16.9 miles awayPharmacies
Hy-Vee Pharmacy
0.3 miles awayCVS Pharmacy
0.4 miles awayWalgreens
0.9 miles awayIntegrative Health and Hormone Clinic
2.9 miles awayClark's Pharmacy & Gifts
4.6 miles awayDentists
Restoration Dental Center
1.0 miles awayWolken Dental
1.6 miles awayAspen Dental
2.4 miles awayCedar Dental
2.7 miles awayLindale Dental Care
3.0 miles awayParks
Elza Park
0.7 miles awayWillowood Park
0.7 miles awayAscension Park
0.8 miles awayTaube Park
0.9 miles awayWanatee Creek Park
0.9 miles awayPlaces of Worship
Mother Mosque of America
6.2 miles awayShopping
Twixt Town Shopping Center
2.3 miles awayLindale Mall
2.3 miles awayCulture
Cherry Auditorium
5.0 miles awaySinclair Auditorium
5.1 miles awayDows Fine Arts Center
5.1 miles awayPix Fiz
5.4 miles awayGilded Pear Gallery
5.4 miles awayRestaurants
Your Pie Pizza
0.2 miles awayHy-Vee Deli
0.5 miles awayPizza Hut
0.9 miles awayChina King
1.0 miles awayTomaso's Pizza
1.0 miles awayGet exact pricing & check availability
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