Silver Creek Inn Memory Care Community

Reviews of Silver Creek, a dementia and memory care community in Mesa, AZ, offer a mixed perspective on the quality of care and management. Many reviewers praise the facility for its compassionate and caring staff, clean environment, and the variety of activities available for residents with different cognitive abilities. Families have noted significant improvements in their loved ones' quality of life due to the personalized care and attention provided by the staff. The facility's approach to minimizing medication and focusing on understanding each resident's unique needs is highlighted as a positive aspect.

However, some reviews raise concerns about the facility's management and care standards. Issues such as unprofessional behavior towards residents, lack of cleanliness, and inadequate supervision of caregivers have been mentioned. There are also complaints about the facility's handling of resident rights and family visitations, with some families feeling excluded from their loved ones' lives. Concerns about the use of anti-psychotic medications and the overall effectiveness of the memory care provided have been expressed as well.

Despite these criticisms, there are accounts of staff members who go above and beyond to ensure residents feel happy and cared for. The facility has been described as beautiful and like a nice hotel, with some families experiencing a supportive and reassuring environment during difficult transition periods. The involvement of the facility's leadership in maintaining a loving and caring atmosphere is also appreciated.

In summary, while Silver Creek has received commendation for its dedicated staff and quality of care, there are significant concerns regarding certain aspects of management and resident treatment that potential clients may want to consider.