Silver Creek

Positive Reviews:

• Many reviewers highlight the caring and responsive nature of the staff and management, particularly in the Memory Care section.
• Residents are described as calm, happy, and thriving, with a variety of activities available, including unique events like a Llama Luau.
• The facility is praised for its cleanliness, welcoming atmosphere, and the quality of food provided.
• One reviewer specifically appreciated the effort made by the Administrator and Nursing Supervisor to accommodate their father's unique medical conditions, leading to a positive living experience.
• Former staff members express fondness for the community, describing it as warm, welcoming, and a great place to work.
• Visitors and family members feel welcomed, noting that their loved ones are healthier and more active than before.

Negative Reviews:

• Concerns are raised about the professionalism and behavior of some staff members, including instances of smoking marijuana on the property.
• There are complaints about the mishandling of medication and a lack of action taken to correct these mistakes.
• One reviewer experienced issues with room availability and miscommunication, leading to disappointment and frustration for their family.
• Another review criticizes the facility for alleged neglect and untrained employees, suggesting a focus on profit over care.

Mixed Impressions:

• The facility offers both assisted living and memory care, with amenities such as a full kitchen, large dining space, and transport for activities.
• While some reviews praise the staff's enthusiasm and helpfulness, others suggest a need for improvement in staff training and accountability.