Silver Birch Of Kokomo

Reviews of the senior living facility present a mixed picture, highlighting both positive and negative experiences. Some reviewers express concerns over missing items, lack of proper pandemic measures, and unprofessional behavior from the staff. There are reports of theft, poor communication, and dissatisfaction with the level of care and services provided, including issues with medication distribution and additional costs for services that were previously included.

On the other hand, many reviews praise the facility, describing it as a loving, beautiful, and clean place with passionate and caring staff. The facility is commended for its efforts during the pandemic, the quality of its activities and outings, and its overall environment that promotes a quality life for its residents. The culinary team and the activity director receive special mentions for their contributions to making the facility a great place to live and work.

However, there are also criticisms regarding the facility's management, particularly in handling job applications and communication with residents' families. Some reviewers, including professionals in caregiving and food service management, express disappointment with the facility's organization, food quality, and responsiveness to concerns.

Despite these mixed reviews, Silver Birch is recognized as a superior quality assisted living facility by some, highlighting its cleanliness, management, and the secure and uplifting environment it provides for its residents. It is seen as an affordable luxury for senior citizens in Kokomo, with community involvement and well-organized activities that bring joy to the residents.