Signature Senior Living

Positive Feedback:

• Many reviewers praise the cleanliness and professional staff.
• Residents and their families appreciate the respectful and caring treatment from the aides and employees.
• The food quality is frequently highlighted as excellent.
• Some staff members receive special mention for their outstanding service and dedication.
• The environment is described as great, with friendly and caring staff.
• Several reviews mention the facility's competence and affordability in care.
• There's appreciation for the facility's efforts in preventing and defusing conflicts, and for seeing the humanity in their patients.

Negative Feedback:

• Some reviews criticize the facility for being unclean and run down, with unprofessional staff.
• There are complaints about the lack of punctuality and professionalism from some staff members, including issues with tours and intake processes.
• Concerns are raised about the facility's security, maintenance, and the equitable treatment of residents.
• Several reviewers express dissatisfaction with the management and suggest a need for new staff and director.
• There are alarming reports of residents' finances not being handled properly and personal items going missing.
• One review mentions a resident being found on the street due to inadequate supervision.

Mixed Feedback:

• While some reviews highlight the caring and professional nature of the staff, others point out instances of rudeness and neglect.
• The quality of care and attention to residents' needs is praised in some reviews but criticized in others.
• Some reviewers found the facility to be a perfect fit for their loved ones, while others had to move their family members to different facilities due to dissatisfaction with the care provided.