Signature Healthcare Of Marietta

Reviews for the senior living facility are mixed, with some expressing deep concerns and others praising the care and environment:

• Several reviewers describe the facility as depressing, with poor conditions and a lack of responsive care, especially on weekends. Complaints include unmet hygiene needs, medication errors, and an overall lack of compassion from some staff members.
• Conversely, others highlight positive experiences, noting the cleanliness of the facility, the professionalism and kindness of the staff, and the quality of the rehabilitation services provided. Specific praise is given to the respiratory services and the rehab team for their exceptional care.
• Some family members of residents appreciate the efforts made to keep their loved ones safe during the Covid-19 pandemic, including vaccination and infection prevention measures.
• However, there are reports of neglect, including failure to administer prescribed medication, inadequate cleaning, and theft. Concerns about the facility's management, communication, and staff training are also mentioned.
• A few reviews mention specific staff members by name, commending them for their outstanding service and compassion towards residents.
• One resident provides a balanced view, acknowledging imperfections but also suggesting improvements and highlighting the importance of family involvement and personal preparation for a stay in such a facility.
• Tragic experiences are shared, including a report of a resident passing away shortly after admission due to alleged negligence in medication administration.

In summary, while some find the care and environment at the facility to be satisfactory or even excellent, a significant number of reviews raise serious concerns about the quality of care, staff behavior, and facility management.