📞 Call for pricing and availability: (800) 780-8101

Signature Healthcare At Mallard Bay

520 Glenburn Avenue, Cambridge, MD 21613

Assisted Living Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(410) 228-9191

Estimated Pricing

Studio
Estimated $4,413

Price Comparison

  • Average City Price: $4,429
  • Average State Price: $5,173
  • Average National Price: $3,754


  • Signature Healthcare At Mallard Bay Description

    Signature Healthcare At Mallard Bay is a community that offers assisted living, memory care, nursing care, skilled nursing and rehabilitation and is located in the town of Cambridge, Maryland and is part of the Signature HealthCARE network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 8.5 out of 10 making it the highest rated community in the city out of 2 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Cambridge

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Cambridge

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Cambridge

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Cambridge


    Community Reviews

    8.9
    Signature Healthcare At Mallard Bay
    Based on My Caring Plan's proprietary scoring, including 51 reviews across the web

    Ranking

  • Ranking in City: 1 out of 2 communities in Cambridge
  • Ranking in State: 192 out of 721 communities in MD
  • Facility and Grounds A

    Care A

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for Mallard Bay highlight a community deeply appreciated by residents, their families, and staff alike. Many reviews praise the compassionate, caring, and dedicated staff who treat residents like family. The facility is noted for offering private rooms and maintaining excellent communication with families, especially important during the pandemic.

    Several reviews come from family members of residents who have experienced both short-term and long-term stays, with many noting the exceptional care their loved ones received. The staff's attentiveness to both physical and mental health needs is frequently mentioned, along with the variety of activities available to keep residents engaged and happy.

    Employees and family members alike commend the facility for its cleanliness, the quality of its activities, and the overall atmosphere of care and support. The therapy and activity departments receive special mentions for their contributions to the residents' well-being.

    However, not all feedback is positive. A few reviews express dissatisfaction with aspects of the facility's management and staff professionalism. Concerns include inadequate staffing, particularly on weekends, and issues with communication and access to the facility. One review specifically criticizes the Director of Nursing for unprofessional behavior towards agency staff.

    Despite these criticisms, the majority of reviews reflect a strong sense of community and satisfaction with the level of care provided at Mallard Bay. Many families express gratitude for the peace of mind they feel knowing their loved ones are in good hands.


    Reviews

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    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Orthopedic Rehabilitation

    Pain Management

    Vital-Stim Therapy



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 4
    Staffing rating: 2
    Quality measure rating: 4
    Long-term quality measure rating: 3
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: March 17, 1989
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 160
    Total current residents: 90
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 5
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-18 2022-10-20 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-08-18 2022-10-20 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-08-18 2022-10-20 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2022-08-18 2022-10-20 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2022-08-18 2022-10-20 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2022-08-18 2022-10-20 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-01-15 2019-04-05 F Egress Deficiencies Meet other general requirements.
    2019-01-15 2019-04-05 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-01-15 2019-04-05 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-01-15 2019-04-05 D Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2019-01-15 2019-04-05 E Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2019-01-15 2019-04-05 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-01-15 2019-04-05 F Smoke Deficiencies Install an approved automatic sprinkler system.
    2019-01-15 2019-04-05 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2019-01-15 2019-04-05 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-01-15 2019-04-05 F Services Deficiencies Meet other general requirements that are deficient.
    2019-01-15 2019-04-05 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2017-08-04 2017-09-11 D Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2017-08-04 2017-09-11 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2017-08-04 2017-09-11 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2017-08-04 2017-09-11 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-26 2022-10-26 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-08-26 2022-10-26 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2022-08-26 2022-10-26 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-08-26 2022-10-26 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-08-26 2022-10-26 D Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2022-08-26 2022-10-26 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-08-26 2022-10-26 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2018-12-04 2019-01-11 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2018-12-04 2019-01-11 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2018-12-04 2019-01-11 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2018-12-04 2019-01-11 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2018-12-04 2019-01-11 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2018-12-04 2019-01-11 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2018-12-04 2019-01-11 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-12-04 2019-01-11 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-12-04 2019-01-11 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-12-04 2019-01-11 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2018-12-04 2019-01-11 F Nursing and Physician Services Deficiencies Observe each nurse aide's job performance and give regular training.
    2018-12-04 2019-01-11 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2018-12-04 2019-01-11 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-12-04 2019-01-11 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-12-04 2019-01-11 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2018-12-04 2019-01-11 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2017-08-04 2017-09-11 D Resident Rights Deficiencies Give residents a notice of rights, rules, services and charges.
    2017-08-04 2017-09-11 D Nursing and Physician Services Deficiencies Post nurse staffing information/data on a daily basis.
    2017-08-04 2017-09-11 D Nutrition and Dietary Deficiencies Store, cook, and serve food in a safe and clean way.
    2017-08-04 2017-09-11 D Pharmacy Service Deficiencies Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
    2017-08-04 2017-09-11 D Administration Deficiencies Give or get x-rays and other tests in a timely manner to meet the needs of residents.

    Fines

    Fine Date Fine Amount
    2020-07-27 $3,250

    What is in the Neighborhood

    General Area Overview
    • The closest city is Cambridge which is 0.8 miles away and has a population of 12,507 (small town).
    • The average income is $51,508, which is low compared to other zip codes.
    • Weather
      • High Temperature: 81
      • Low Temperature: 38
      • Average Temperature: 60.1
      • Day Breakdown: The area gets 141 days of rain, 12 days of snow and 211 days of sun
      • Precipitation: 1.4 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 77.61 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 212.0, Moderate Days 30.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    E. G. Webster and Sons
    0.8 miles away
    Food Lion
    1.6 miles away
    Walmart Supercenter
    2.3 miles away
    IGA
    12.9 miles away
    Aldi
    13.9 miles away

    None Found

    Bus Stations

    Dares Beach Road and Virginia Avenue
    23.3 miles away
    Plum Point Road and Wilson Road
    23.6 miles away
    Tobacco Road and Plum Point Road
    23.8 miles away
    Saint Leonard Church MD 2 & Ball Road
    24.0 miles away

    Banks

    M&T Bank
    1.3 miles away
    Bank of America
    1.5 miles away
    1880 Bank
    1.9 miles away
    Hebron Savings Bank
    2.4 miles away
    Provident State Bank
    12.1 miles away

    Hospitals

    University of Maryland Medical Center at Dorchester
    1.1 miles away
    Eastern Shore Hospital Center
    2.5 miles away
    Preston Family Physicians
    13.4 miles away
    University of Maryland Shore Medical Center at Easton
    13.5 miles away

    Pharmacies

    Craig's Drugs
    0.6 miles away
    Walgreens
    1.5 miles away
    Rite Aid
    1.8 miles away
    CVS Pharmacy
    14.2 miles away
    Weis
    23.4 miles away

    None Found

    Parks

    J. Edward Walter Park
    0.2 miles away
    Calvin Mowbray Park
    0.3 miles away
    Cambridge Community Garden
    0.5 miles away
    Cambridge Historic District
    0.5 miles away
    Cornish Park
    0.5 miles away

    Places of Worship

    Malone's Church
    8.9 miles away
    Williston Community Church
    22.5 miles away

    None Found

    Culture

    Dorchester Arts Center
    0.7 miles away
    Campfire Amphitheatre
    17.7 miles away
    Amplitheater
    21.0 miles away
    Amphitheater Shelter
    23.9 miles away

    Restaurants

    Southern Grill
    0.6 miles away
    Bistro Poplar
    0.6 miles away
    Gina's
    0.6 miles away
    Jimmie & Sook's
    0.6 miles away
    Canvasback
    0.6 miles away

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    Google map of Signature Healthcare At Mallard Bay

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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