Signature Healthcare At Jefferson Manor Rehab & Wellness Center

Reviews for Jefferson Manor show a mixed range of experiences from residents, their families, and staff. Positive feedback highlights the facility's cleanliness, the caring and supportive nature of the staff, and the overall friendly and family-like environment. Many appreciate the quality of care, the leadership team's efforts to meet patient needs, and the sense of community among residents and staff. The activities and efforts to cheer up residents are also praised, contributing to a positive atmosphere.

However, there are significant concerns raised in some reviews. Issues include poor communication with families, especially in critical care situations, and instances of neglect or inadequate care, such as residents being left without basic needs met or experiencing falls. Complaints about the quality of food and the facility's administration, including allegations of dishonest practices regarding insurance and billing, have been mentioned. Some reviews express dissatisfaction with the work environment, describing it as unwelcoming and poorly managed.

While some residents and their families have had wonderful experiences, citing the staff's hard work and the clean, well-maintained facility, others urge caution, sharing stories of negative experiences and urging potential residents and their families to consider other options. The facility's response to these concerns and their commitment to improvement is noted in some reviews, indicating efforts to address and rectify issues raised.