Signal Mountain Senior Living

Positive Reviews:

• Residents and their families have praised the welcoming staff, diverse menu options, daily activities, and the overall friendliness of the community at Signal Mountain Senior Living.
• Employees describe the workplace as feeling like home, highlighting strong management support, team spirit, and the rewarding nature of their work.
• Many reviews commend the facility for its cleanliness, the quality of care provided to residents, and the sense of family among residents and staff.
• One family shared a positive experience with the transition process for their loved one, noting significant health improvements since moving in.
• The community is described as beautiful, with excellent, kind, and caring staff.
• Prospective residents and their families have been impressed by informative tours, personalized welcome gestures, and the efforts made to make new residents feel at home.
• The staff, including the chef and wait staff, received special mention for their outstanding care and making residents feel loved and safe.

Negative Reviews:

• One review expressed frustration with housekeeping and laundry services, as well as a perceived lack of coordination among nursing staff, and felt complaints were not well-received.
• Another review described their experience as horrible, criticizing the gap between promises made upon moving in and the actual care received, particularly noting that nurses seemed too busy to attend to residents' needs adequately.

Neutral Reviews:

• A few reviews simply stated the tours were very informative, without providing further detail on their overall impression of the facility.