Shores At Pleasant Hill

Positive Reviews:

• Immanuel is praised as a great place to work and live, with a focus on caring for residents who need assisted living or have memory issues.
• Employees express satisfaction working at Immanuel and The Shores, highlighting the emphasis on Compassion, Honor, Relationships, Integrity, Service, and Teamwork.
• The Shores of Pleasant Hill is described as a beautiful community offering maintenance-free living and a variety of activities and events for residents.
• Several reviews commend the professional and compassionate care provided to residents, with one noting the perfect match for their mother in a memory care apartment.
• Residents and their families appreciate the friendly community, variety of activities, comfortable accommodations, and the caring staff.
• Immanuel’s Copper Shores Village is highly recommended for its sense of family among residents and employees, and for being voted “Best of Des Moines” in the retirement living category.

Negative Reviews:

• Some reviews express dissatisfaction, mentioning that the community no longer lives up to its promises of care and attention, with a perceived decline in the quality of care and treatment of employees.
• Concerns are raised about the atmosphere being "cold" and the community not meeting its Christ promises.
• A review criticizes the management, stating that the place is run by people who do not care about the residents or employees, describing the place as "trash."

Mixed Feedback:

• While many reviews highlight the positive aspects of living and working at The Shores and Immanuel, a few reviews point out areas of concern, suggesting room for improvement in meeting the community's stated values and in the treatment of employees and residents.