📞 Call for pricing and availability: (800) 780-8101
Shoal Creek Rehabilitation Center
500 Hospital Drive, Crestview, FL 32539
For Pricing & Availability
(800) 780-8101To Reach a Resident
(850) 689-3146Estimated Pricing
Price Comparison
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Crestview
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Crestview
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Crestview
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of senior living facilities present a mixed picture, with some expressing satisfaction and others detailing negative experiences. Positive comments highlight the care and compassion of staff, with one reviewer noting their mother's happiness with the nurses and other residents. Facilities like Shoal Creek received praise for their pleasant environment, excellent care, and the quality of their physical therapy rehabilitation programs. Specific staff members were mentioned for their hard work and attentiveness to residents' needs.
However, several reviews raise serious concerns about the quality of care and management at some facilities. Complaints include instances of neglect, such as residents being left unattended, receiving incorrect medications, and experiencing poor hygiene practices. One facility was criticized for its handling of a resident's departure, with staff allegedly threatening to call social services. Another reviewer expressed distress over their loved one's treatment, including being left on a toilet for an extended period and suffering from skin breakdown due to infrequent bathing.
Concerns were also voiced about the cleanliness of some facilities and the adequacy of their staffing levels, with one reviewer claiming that the facility was understaffed to the point of compromising patient care. The quality of food served to residents was another area of dissatisfaction, with reports of undercooked meals and inappropriate food for those with allergies.
Overall, while some facilities are commended for their care and environment, others are criticized for issues related to staff behavior, facility management, and the overall quality of care. These reviews underscore the importance of thorough research and consideration when choosing a senior living facility for a loved one.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: April 27, 2000
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 111
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $663
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-15 | 2023-07-10 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-11-04 | 2021-01-04 | D | Construction Deficiencies | Meet other general requirements. |
| 2020-11-04 | 2021-01-04 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2020-11-04 | 2021-01-04 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2020-11-04 | 2021-01-04 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2020-11-04 | 2021-01-04 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-11-04 | 2021-01-04 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-11-04 | 2021-01-04 | D | Smoke Deficiencies | Have properly sized and located compartments to protect residents from smoke. |
| 2020-11-04 | 2021-01-04 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-19 | 2023-06-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-05-19 | 2023-06-23 | E | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2023-05-19 | 2023-06-23 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-05-19 | 2023-06-23 | E | Nutrition and Dietary Deficiencies | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. |
| 2023-05-19 | 2023-06-23 | J | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| 2023-05-19 | 2023-06-23 | J | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2023-05-19 | 2023-06-23 | J | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2023-05-19 | 2023-06-23 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-05-19 | 2023-06-23 | J | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2022-06-01 | 2022-07-01 | F | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2022-06-01 | 2022-07-01 | F | Nutrition and Dietary Deficiencies | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. |
| 2022-02-24 | 2022-03-19 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-02-24 | 2022-03-19 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-02-24 | 2022-03-19 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-02-24 | 2022-04-01 | D | Nursing and Physician Services Deficiencies | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. |
| 2021-01-28 | 2021-02-28 | D | Resident Rights Deficiencies | Ensure residents have reasonable access to and privacy in their use of communication methods. |
| 2021-01-28 | 2021-02-28 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2021-01-28 | 2021-02-28 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-01-28 | 2021-02-28 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2021-01-28 | 2021-02-28 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2022-03-21 | $663 |
| 2022-03-21 | $658 |
What is in the Neighborhood
- The closest city is Crestview which is 2.1 miles away and has a population of 23,270 (small town).
- The average income is $52,212, which is low compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 53
- Average Temperature: 71.2
- Day Breakdown: The area gets 177 days of rain, 0 days of snow and 187 days of sun
- Precipitation: 2.4 inches a year
- The average life expectancy in zip code is 78.02 years old, which is average compared to other zip codes.
- Air Quality: Good Days 155.0, Moderate Days 15.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.3 miles awayPublix
0.4 miles awayPublix Super Market at Northcrest
4.2 miles awayWinn Dixie
19.0 miles awayWinn-dixie
20.2 miles awayNone Found
Bus Stations
Crestview City Hall
1.7 miles awayNorthwest Florida State College
14.5 miles awayNiceville City Hall
15.3 miles awayCHOICE High School and Technical Center
18.6 miles awayVA Clinic – Ft Walton Beach
18.7 miles awayBanks
Hancock Whitney Bank
0.2 miles awayRegions Bank
0.3 miles awayEglin Federal Credit Union
0.8 miles awayAll In Credit Union
1.0 miles awayFNBT Bank
1.3 miles awayHospitals
North Okaloosa Medical Center
0.1 miles awayTwin Cities Hospital
14.2 miles away96th Medical Group
18.5 miles awayGulf Coast Treatment Center
19.6 miles awayFort Walton Beach Medical Center
19.6 miles awayPharmacies
Walgreens
0.3 miles awayCrestview Pharmacy
3.4 miles awayCVS Pharmacy
15.9 miles awayThe Prescription Place
16.0 miles awayCVS
19.2 miles awayDentists
Aspen Dental
0.3 miles awayRigsby Orthodontics
1.9 miles awayRawson & Braxton Oral
1.9 miles awayDr. Richard Thomas - Family Dentistry
2.3 miles awaySharon Chen DDS
15.4 miles awayParks
rolling pines park
0.8 miles awayAllen Park
1.0 miles awayNorthview Park
1.7 miles awayTwin Hills Park
1.8 miles awayDurell Lee Park
2.3 miles awayNone Found
Shopping
Bayou Plaza
15.1 miles awayPalm Plaza
15.8 miles awaySanta Rosa Mall
22.4 miles awayThe Boardwalk
23.4 miles awayParadise Key at Kelly Plantation
24.8 miles awayCulture
Mattie Kelley Performing Arts Cntr.
14.6 miles awayWhipple Circle
21.2 miles awayRestaurants
Beef 'O' Brady's
0.1 miles awayBamboo Sushi Bar
0.1 miles awayNew York's Famous Pizza & Pasta
0.1 miles awayGolden Asian Buffet
0.3 miles awayApplebee's
0.5 miles awayGet exact pricing & check availability
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