Sherwood Village Assisted Living And Memory Care

Reviews for Sherwood Village highlight a mix of experiences, with many praising the staff's friendliness, professionalism, and the care provided to residents. Specific staff members and the management team, including Jennie, Russell, and Patti, receive commendations for their dedication and the positive impact they have on residents' lives. The facility is noted for its larger rooms, value for money, and ongoing improvements to the building.

Several reviewers express satisfaction with the sense of community and safety their loved ones feel, mentioning that residents are treated like family. The staff's efforts to make rooms feel like home and to accommodate residents' needs, including those with dementia, are appreciated. Positive changes under the current management are highlighted, and the facility's approach to resident rights and legal issues is defended by some.

However, there are criticisms regarding the facility's management and staffing levels, with one review specifically pointing out the lack of regulations for nurse/CNA to patient ratios in Arizona, suggesting this leads to inadequate care. Another review shares a negative experience related to communication and policies regarding resident information.

On the positive side, many reviews share heartfelt stories of their loved ones thriving at Sherwood Village, enjoying the activities, and forming new relationships. The staff's knowledge of residents' names and the personalized care provided are seen as significant advantages. Recommendations for Sherwood Village come from both family members of residents and employees, with several staff members expressing pride in their work and the positive environment at the facility.

Overall, while there are a few concerns, the majority of reviews for Sherwood Village are overwhelmingly positive, with many recommending the facility for its caring staff, welcoming atmosphere, and quality of care.