Sherwood Lodge

Positive Reviews:

• Many reviewers commend the staff and management at Sherwood Lodge for their dedication to ensuring residents have an active and involved life, with a variety of activities available.
• Food quality is frequently praised, with specific compliments to the kitchen staff for providing enjoyable meals.
• The cleanliness of the facility and the friendliness of the staff are highlighted, with many reviewers noting the caring nature of the staff and the effort they put into going above and beyond for residents.
• Several reviews mention the quality of the apartments and the personal involvement of the director in residents' care, contributing to a comfortable and safe environment.
• One reviewer specifically praised the facility for the excellent care their son, who had a stroke, received, rating it beyond the maximum stars.

Negative Reviews:

• Some reviews criticize the management for being unresponsive and not engaging with residents or their families, with one mentioning a change in management leading to a decline in interaction quality.
• Concerns about the working conditions for staff, including lack of breaks and poor training, were mentioned, with one review stating it's not a safe place to work.
• Issues with cleanliness and staff behavior were raised, including allegations of neglect and unprofessional conduct.
• There are serious allegations regarding the care provided, including failure to adhere to scheduled care routines, theft of medications by staff, and inadequate response to residents' needs.
• One particularly distressing review mentioned a resident being returned to the hospital in a critical condition shortly after admission to the facility, with claims of neglect.

Overall:

While there are many positive reviews praising the staff, food, and activities at Sherwood Lodge, there are also significant concerns regarding management responsiveness, staff working conditions, and resident care quality. Prospective residents and their families may want to consider these factors and possibly visit or engage with current residents and staff for a more comprehensive understanding of the facility.