Shenandoah Senior Living

Positive Reviews:

• Many reviewers express gratitude for the wonderful care and support provided to their families, highlighting the professionalism and dedication of the staff.
• Shenandoah Senior Living is recommended for its prioritization of care over profitability, with a smaller, more personal feel compared to larger facilities.
• Employees share their love for working at Shenandoah, citing the beautiful views, rewarding experiences with residents, and a family-like atmosphere among staff.
• The management, particularly noted for their caring and professional manner, receives praise for going above and beyond in ensuring the well-being of both residents and staff.
• The facility is described as clean, with friendly staff, and a beautiful setting that makes residents and visitors feel comfortable and at home.

Negative Reviews:

• One review criticizes the facility for poor staff training, safety and hygiene issues, and a lack of proper management response to serious incidents.
• Another review expresses dissatisfaction with the management's lack of support for staff, particularly in times of personal crisis, and describes a chaotic work environment.

General Feedback:

• The majority of reviews highlight the compassionate and caring nature of the staff, the beautiful and welcoming environment of the facility, and the positive impact on residents' lives.
• While most feedback is overwhelmingly positive, a few reviews raise concerns about management practices and staff training.