📞 Call for pricing and availability: (800) 780-8101
Shenandoah Center
50 Mulberry Tree Street, Charles Town, WV 25414
For Pricing & Availability
(800) 780-8101To Reach a Resident
(304) 724-1101Estimated Pricing
Price Comparison
Shenandoah Center Description
Shenandoah Center is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the small town of Charles Town, West Virginia and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 8.4 out of 10 making it the highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Charles Town
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Charles Town
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Charles Town
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Charles Town
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Shenandoah Center showcase a mix of heartfelt appreciation and serious concerns. Many reviewers express gratitude towards the staff, particularly highlighting the compassionate care provided by social workers and the cleanliness of the facility. Families have shared stories of their loved ones receiving attentive and personalized care, contributing to a sense of comfort and peace of mind during challenging times. The center's efforts to maintain engagement through activities and adapt to COVID-19 restrictions with creative solutions for visitation have been praised.
However, there are also reviews that raise significant issues, including one alleging a patient developed sepsis due to negligence, and another expressing dissatisfaction with the management and work environment. These contrasting experiences suggest that while many find Shenandoah Center to be a caring and professional environment, there are areas that may require attention and improvement.
Overall, the majority of feedback acknowledges the dedication of the healthcare professionals at Shenandoah Center, their commitment to providing quality care, and the positive impact they have on residents and their families. Yet, it's important for prospective residents and their families to consider all aspects of care and management when making decisions about long-term care and rehabilitation services.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: April 16, 1998
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 78
Total current residents: 73
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 12
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $9750
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-27 | 2022-11-14 | C | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2022-09-27 | 2022-11-14 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-09-27 | 2022-11-14 | C | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-09-27 | 2022-11-14 | C | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-09-27 | 2022-11-14 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-09-27 | 2022-11-14 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-10-10 | 2018-11-14 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-10-10 | 2018-11-14 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-10-10 | 2018-11-14 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-10-10 | 2018-11-14 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-10-10 | 2018-11-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-10-11 | $8,648 |
| 2020-11-23 | $9,750 |
What is in the Neighborhood
- The closest city is Charles Town which is 0.8 miles away and has a population of 5,899 (very small town).
- The average income is $81,971, which is very high compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 34
- Average Temperature: 57.1
- Day Breakdown: The area gets 160 days of rain, 23 days of snow and 180 days of sun
- Precipitation: 2.4 inches a year
- The crime rate is 2.33 per 100 people which is low compared to other cities.
- Violent Crime: 0.35 incidents per 100 people
- Property Crime: 1.12 incidents per 100 people
- Drug-Related Crime: 0.74 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Martin's Super Markets
0.6 miles awayFood Lion
1.0 miles awaySave A Lot
1.1 miles awayWalmart Supercenter
1.2 miles awayALDI
1.8 miles awayTransportation
Duffields
5.1 miles awayHarpers Ferry
6.6 miles awayBrunswick
11.8 miles awayMartinsburg
13.2 miles awayPoint of Rocks
16.8 miles awayBus Stations
NPS Shuttle Bus Station
5.1 miles awayLoudoun Valley Community Center
12.8 miles awayPost Office
14.3 miles awayIda Lee/Rust Library
18.8 miles awayLoudoun County High School
18.9 miles awayBanks
Jefferson Security Bank
0.3 miles awayBank of Charles Town
0.8 miles awayUnited Bank
0.8 miles awayTruist
0.9 miles awayCity National Bank
0.9 miles awayHospitals
Jefferson Medical Center
0.8 miles awayMartinsburg Veterans Affairs Medical Center
9.2 miles awayPost Theatre
9.3 miles awayHope Center
9.3 miles awayBerkeley Medical Center
14.5 miles awayPharmacies
CVS Pharmacy
0.6 miles awayCVS
1.0 miles awayRite Aid
2.1 miles awaySouth Berkeley Pharmacy
11.6 miles awayBerryville Pharmacy
12.0 miles awayDentists
Michael's Dental Laboratory
12.8 miles awayAutumn Kercheval PLLC
12.9 miles awayDr. Thomas M. Grisius, DDS
13.0 miles awayDeborah McClintock DDS
13.1 miles awayMain Street Family Dentistry
13.1 miles awayParks
Jefferson Memorial Park
0.5 miles awayLancaster Circle
0.9 miles awaySam Michaels Park
3.7 miles awayShannondale Springs Wildlife Management Area
4.1 miles awayJefferson County Fairgrounds
4.2 miles awayPlaces of Worship
St Stephen Missionary Baptist Church
13.1 miles awayDunker Church
13.8 miles awayDahlgren Chapel
18.1 miles awayShopping
Viking Way Commons
14.1 miles awayApple Blossom Mall
19.2 miles awayDistrict 40
22.5 miles awayValley Mall
23.4 miles awayCulture
Apollo Theatre
13.2 miles awayBerkeley Art Works
13.2 miles awayArts Center
13.3 miles awayQueen Street Gallery
13.3 miles awayRed Brick Gallery
13.3 miles awayRestaurants
Mountain View Diner
0.3 miles awayGreat Wall Chinese
0.5 miles awayPizza Hut
0.5 miles awayApplebee's
0.7 miles awayIHOP
0.8 miles awayGet exact pricing & check availability
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