Sheldon Park

Positive Reviews:

• Many reviewers express high satisfaction with their employment experience, highlighting the hardworking and patient staff, and management's efforts to keep employees happy.
• Several families trust the facility with their loved ones, appreciating the staff's hard work and dedication.
• Positive experiences during tours and interactions with community relations directors, noting their helpfulness and insight, especially regarding dementia care.
• Some reviewers highly recommend the facility for its attentive and pleasant staff, and the peace of mind provided to families.
• One reviewer praises the care their wife received, mentioning the professional and personable staff who went beyond expectations.
• Another mentions their aunt's love for the community, despite the food not being great.
• Positive remarks about the facility's beauty, spacious rooms, and the kindness of the staff from a placement director's perspective.

Negative Reviews:

• Concerns about mandatory vaccination policies for employees, described as an overreach of basic freedoms.
• Disappointing experiences with the care provided, including oversights, lack of attention, and an absence of empathy from the staff.
• Complaints about incompetence, poor management, inadequate meals and food quality, unsafe and unclean conditions, and insufficient staffing.
• One reviewer describes choosing the facility as the worst decision of their life, citing a disconnect between expectations and reality, and issues with how incidents were recorded and handled.
• Management is criticized for treating employees poorly.
• A desire for better quality care and retention of good caregivers.

Mixed Reviews:

• While not the right fit for one family, staff were commended for their helpfulness in finding a suitable place.
• An individual who didn't get the job still found the staff to be kind and understanding.