Shelby Manor

Positive Reviews:

• Staff are described as friendly, professional, helpful, and caring.
• Residents are treated like family, with excellent care from invested professionals.
• Facilities are clean, well-maintained, and offer individual attention and social opportunities for residents.
• Some reviewers noted cognitive and mood improvements in their relatives since moving in.
• Security measures like alarms on doors are appreciated.

Negative Reviews:

• Concerns about resident safety, including issues with medication administration, wandering, and pressure sores.
• Some visitors found the facility lacking in helpfulness, security, and cleanliness, with reports of residents being ignored or not receiving timely assistance.
• One facility was noted for not having a memory care unit, which was a concern for a potential resident with navigation difficulties.

Mixed Reviews:

• While some reviewers were unable to move forward with the facility due to availability or specific needs, they still found the staff friendly and the environment appealing.
• Concerns were raised about the amount of information required from residents upon admission.

General Observations:

• Facilities often include amenities like in-room showers and ongoing activities for residents.
• Some reviewers specifically recommended the community based on their experiences.