Shea Post Acute And Rehabilitation Center

Positive Reviews:

• Many reviewers expressed gratitude for the exceptional care and support received during their stay, highlighting the kindness, professionalism, and dedication of the staff.
• Several reviewers specifically praised the therapy team for their effective and encouraging approach, which significantly contributed to their recovery.
• Some reviewers appreciated the cleanliness of the facility and the quality of the nursing staff, describing them as friendly, kind, and skilled.
• Admissions staff were noted for their helpfulness and ability to ease the concerns of patients and their families during the admission process.

Negative Reviews:

• Concerns were raised about the quality of care, with one former employee criticizing the training and priorities of the staff, and another reviewer highlighting neglect and mistreatment of patients.
• Several reviewers were dissatisfied with the facility's cleanliness and maintenance, mentioning unclean bedding and inadequate patient hygiene.
• Complaints about the food quality and dietary options were common, with some describing the meals as unappetizing and poorly prepared.
• Communication issues were mentioned, including unreturned phone calls and a perceived lack of concern for patients' well-being from some staff members.

Mixed Reviews:

• While many reviewers praised the staff and the care provided, others had mixed feelings, acknowledging the presence of caring staff but also noting areas of concern such as stretched personnel and the facility's focus on profit.
• Some reviewers had a generally positive experience but highlighted specific issues that needed improvement, such as patient care standards and facility management.