Shannondell at Valley Forge

Negative Experiences:

• One review reports a serious incident where a patient fell under the facility's care and had to be hospitalized. The administration's response was described as unprofessional and rude, leading to a complaint to the human resources department.
• Another review expresses disappointment in the transformation of the community from an active 55+ environment to one that resembles a nursing home, with a decline in the quality of communal life.
• There's a mention of an individual behaving inappropriately towards others, suggesting a need for better staff management.

Positive Experiences:

• Several reviews praise the facility for its beauty, both inside and on the property, indicating a well-maintained and aesthetically pleasing environment.
• The community is described as friendly, with a receptionist noted for efficiently handling multiple tasks.
• Some reviews highlight the benefits of social interaction and physical activity provided by the facility, suggesting it can enhance quality of life.
• Employees share positive remarks about their workplace, indicating a clean and nice place to work.
• Visitors have had positive experiences as well, with one mentioning a great facility for community theater production.

Mixed Reviews:

• While some find the facility expensive, they acknowledge the value it brings through social interaction and physical activity.
• One review simply states a personal preference unrelated to the facility's services.

Entertainment:

• A review mentions a nice concert experience, indicating the facility offers entertainment options.