Seven Hills Senior Living

Positive Feedback:

• Residents and staff at Seven Hills are described as friendly, knowledgeable, and caring, creating a family-like atmosphere.
• The facility is praised for its cleanliness and beautiful community.
• Food quality is consistently highlighted as very good, with meals being chef-made and delicious.
• Seven Hills offers a range of living options from independent living to assisted living and memory care, with the flexibility to add services as needed.
• Residents enjoy a variety of activities and the presence of pets is allowed, enhancing the homely feel.
• Staff are commended for their hard work and dedication to residents' well-being, with an activities director keeping residents engaged.
• The facility is recommended by a social worker for those transitioning to assisted living, noting the staff's effort to accommodate individual needs.

Negative Feedback:

• There are concerns about the adequacy of care, particularly around assistance response times, which in two instances led to falls and hospital visits.
• One review mentions a dangerous medication error, highlighting concerns about staff training and oversight.
• Complaints about the level of staffing suggest that the facility may be understaffed or that existing staff are overworked.

Overall:

While Seven Hills receives much praise for its community atmosphere, cleanliness, and quality of food and activities, there are serious concerns regarding the adequacy of care and safety. Prospective residents and their families should consider both the positive aspects and the areas of concern when making a decision.