Serento Casa

Many visitors and family members have shared their experiences and opinions about Serento Casa and other senior living communities. Here's a summary of their reviews:

• Several reviewers appreciated the tours provided by the facilities, noting the informative guides, cleanliness, and friendly staff.
• One common praise for Serento Casa was its range of amenities and activities, including dining options, hair and nail services, and various levels of care.
• Location was a deciding factor for some, with preferences for facilities closer to home or in quieter neighborhoods, despite the larger size and less homey feel of some places.
• Cost was a concern for many, with some shocked by the high expenses associated with assisted living and memory care, which could reach up to $10,000 a month.
• Communication and staff responsiveness were mentioned as areas for improvement in some facilities, with a desire for more feedback and direct contact with staff.
• Negative reviews highlighted issues such as poor food quality, lack of staff responsiveness, and overall dissatisfaction with the care provided.
• Positive experiences focused on the caring nature of the staff, the cleanliness and attractiveness of the facilities, and the comfort and happiness of the residents.
• Some facilities were praised for having on-site medical care, recognizing residents by name, and being willing to accommodate special requests and suggestions from residents.
• Comparisons between facilities often mentioned the quality of amenities, the size and cleanliness of rooms, and the overall atmosphere, with some described as resort-like and others as less homey.

Overall, while many reviews were positive, highlighting the caring staff and quality facilities, concerns about cost, communication, and specific care issues were also noted. Prospective residents and their families are encouraged to consider these factors when choosing a senior living community.