Serenity Oaks Assisted Living And Memory Care

Positive Reviews:

• Serenity Oaks is praised for its welcoming and friendly staff, making it feel like a home rather than a cold assisted living facility. The courtyard and activities are highlights for residents.
• Employees love working at Serenity Oaks, citing a great environment and supportive management.
• Visitors and family members are impressed by the home-like atmosphere, the cleanliness, and the caring nature of the staff. The facility is described as luxurious and serene, with open and bright spaces.
• The food at Serenity Oaks receives compliments for being homemade and delicious. The open kitchen and professional cook add to the positive dining experience.
• Long-term residents are well cared for, and the facility is consistently well-kept, with friendly staff and a family-like environment that encourages and appreciates residents and staff alike.

Negative Reviews:

• One review suggests reconsidering placement due to perceived lack of knowledge and helpfulness, mentioning concerns about the cost and the value of long-term care insurance.
• Another review criticizes the facility for poor training practices, particularly in medication administration, and mentions issues with staffing and pay.

General Feedback:

• Many reviews highlight the facility's cleanliness, the quality of care, and the positive environment for both residents and staff.
• Some concerns are raised about staff training and financial aspects, suggesting areas for potential improvement.