📞 Call for pricing and availability: (800) 780-8101
Serene Manor Medical Ctr
970 Wray St, Knoxville, TN 37917
For Pricing & Availability
(800) 780-8101To Reach a Resident
(865) 523-9171Estimated Pricing
Price Comparison
Serene Manor Medical Ctr Description
Serene Manor Medical Ctr is a community that offers nursing care and is located in Knoxville, Tennessee. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.3 out of 10 making it the 49th highest rated community in the city out of 57 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Knoxville
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Several reviewers commend the facility as a great place to work, highlighting their love for the staff.
- Some comments praise the care residents receive, mentioning that the staff takes pride in their work and the facility, especially noting improvements under new supervision.
- One review appreciates the facility as a home for those who have no family or are forgotten, emphasizing the importance of the care and love provided by the staff.
- A few reviews describe the facility as a wonderful place to live and work, with no specific details provided.
Negative Reviews:
- Several reviews harshly criticize the facility for poor conditions, including uncleanliness, bad odors, and being short-staffed.
- There are complaints about the treatment of residents, including neglect, unexplained injuries, and inadequate communication with families.
- Some reviewers express concerns over unethical practices, such as revoking power of attorney to prevent residents from moving and alleged theft.
- One review specifically mentions a lack of professionalism, poor accounting practices, and failure to comply with family requests for information and visitation.
- There are calls for the facility to be condemned or shut down due to the conditions and practices described.
Mixed Feedback:
- While some reviews highlight the dedication and care provided by the staff, others vehemently criticize the facility for its conditions and treatment of residents.
- The facility is described as both a loving home for forgotten individuals and a place with significant operational and ethical issues.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
3
Nursing Home Overview
Participation
date: March 31, 1974
Ownership type: Non Profit
Provider
type: Medicaid
Nursing home capacity: 79
Total current residents: 70
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 4
Number of
substantiated complaints: 7
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-05-03 | 2023-05-22 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
2022-05-16 | 2022-05-27 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
2022-05-16 | 2022-06-06 | D | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
2019-08-25 | 2019-10-11 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
2019-08-25 | 2019-10-11 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
2019-08-25 | 2019-10-11 | D | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
2019-08-25 | 2019-10-11 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2019-08-25 | 2019-10-11 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2019-08-25 | 2019-10-11 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
2019-08-25 | 2019-10-11 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2019-08-25 | 2019-10-11 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
2018-08-13 | 2018-09-06 | F | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
2018-08-13 | 2018-09-06 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2018-08-13 | 2018-09-06 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
2018-08-13 | 2018-08-13 | E | Miscellaneous Deficiencies | Provide properly sized and located linen or trash receptacles. |
2018-08-13 | 2018-09-29 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2018-08-13 | 2018-09-29 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
Fines
Fine Date | Fine Amount |
---|---|
2020-06-29 | $650 |
2021-06-10 | $70,550 |
What is in the Neighborhood
- The closest city is Knoxville which is 1.2 miles away and has a population of 185,291 (small city).
- The average income is $45,560, which is very low compared to other zip codes.
- Weather
- High Temperature: 83
- Low Temperature: 40
- Average Temperature: 62.8
- Day Breakdown: The area gets 166 days of rain, 8 days of snow and 189 days of sun
- Precipitation: 2.4 inches a year
- The median age is 33.1 years old, low compared to other cities.
- 5.88% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 5.55% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 2% Asian, 17% Black or African-American, 4% Hispanic or Latino, and 74% White.
- The crime rate is 9.55 per 100 people which is very high compared to other cities.
- Violent Crime: 2.41 incidents per 100 people
- Property Crime: 4.75 incidents per 100 people
- Drug-Related Crime: 1.66 incidents per 100 people
- The average life expectancy in zip code is 76.05 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 197.0, Moderate Days 76.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
The Market at Union & Gay
1.0 miles awayFood City
1.1 miles awayPublix
2.0 miles awayKroger
3.8 miles awayEarth Fare Supermarket
3.9 miles awayNone Found
Bus Stations
Central St SB @ Dameron Ave
0.1 miles awayCentral St NB @ Pearl Place
0.1 miles awayAlexander St SB @ Stewart St
0.2 miles awayBaxter Ave EB @ Wray St Inbound
0.2 miles awayGill St WB @ Stewart St
0.2 miles awayBanks
Clayton Bank
1.0 miles awayRegions Bank
1.0 miles awayHome Federal Bank
1.0 miles awayU.S. Bank
1.1 miles awayFirst Tennessee Bank
1.5 miles awayHospitals
Physicians Regional Medical Center
0.9 miles awayFort Sanders Regional Medical Center
1.3 miles awayEast Tennessee Childrens Hospital
1.5 miles awayUniversity of Tennessee Medical Center
2.5 miles awayHelen Ross McNabb Center
4.5 miles awayPharmacies
Walgreens
1.5 miles awayCVS Pharmacy
3.1 miles awayNorwood
3.5 miles awayCVS/pharmacy
7.3 miles awayGordon's Drug
8.7 miles awayDentists
Robert M. Kelso, DDS
5.3 miles awayAmerican Family Dentistry
7.1 miles awayNorthshore Smiles
11.6 miles awayMyers Family Dentistry
14.3 miles awayFarragut Modern Dentistry
14.6 miles awayParks
4th and Gill Park
0.4 miles awayOlde Mechanicsville Park
0.6 miles awayFrajan Campbell Park
0.7 miles awayCaswell Park
0.8 miles awayReed and Baxter Avenue Park
0.8 miles awayNone Found
None Found
Culture
University of Tennessee Knoxville art Gallery
0.7 miles awayTennessee Theatre
1.1 miles awayColston Center for the Performing Arts
1.1 miles awayTennessee Theater
1.1 miles awayTennessee Ampitheatre
1.1 miles awayRestaurants
Elkmont Exchange
0.2 miles awayA Dopo Sourdough Pizza
0.5 miles awayLonesome Dove
0.7 miles awayThe Curious Dog hot dogs
0.7 miles awaySweet P's Downtown Dive
0.7 miles awayGet exact pricing & check availability
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Disclaimer
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