Sensations

Positive Reviews:

• Staff is described as amazing, great, and easy to deal with, providing stress-free care for residents.
• Facility cleanliness and pleasant smell noted across multiple reviews.
• Residents are reported to be happy, healthy, and well-kept, with improvements in mobility and overall well-being observed.
• Admissions process praised for being helpful and supportive.
• Facility offers a range of care from assisted living to total care, allowing residents to age in place.
• On-site medical services including doctor visits and physical therapy are highlighted as convenient.
• Activities program and family room for private meals are appreciated features.
• Facility layout designed like different neighborhoods to aid resident orientation.
• Staff is commended for treating residents and their families with compassion and understanding, especially in dealing with Alzheimer's and dementia.

Negative Review:

• A report of neglectful care leading to serious health issues and hospitalization, including mismanagement of diabetes and a fall resulting in injury.

Overall Sentiment:

The majority of reviews for Sensations are overwhelmingly positive, with families and residents praising the staff's care, the facility's cleanliness, and the comprehensive services offered. However, there is a serious concern raised about the quality of care in one instance, highlighting the importance of vigilance and communication between the facility and families.