Senior Suites South Shore

Reviews of Senior Suites of South Shore offer a mixed perspective on the living experience. Some residents and their families appreciate the friendly staff, clean apartments, and the variety of activities available, highlighting the community's efforts to accommodate residents with mobility issues and provide engaging social events. The location near Lake Shore Drive and the provision of essential amenities like on-site parking and transportation for shopping excursions are also praised.

However, concerns have been raised about the management and maintenance of the facility. Reports of unprofessional management, neglected maintenance issues, and safety concerns due to incidents like shattered windows and alleged drug trafficking within the building have been troubling for some. The stretched-thin management, especially noted for overseeing multiple buildings, has led to dissatisfaction among some reviewers. Additionally, the impact of the COVID-19 pandemic on the reduction of activities and the need for better cleaning of outdoor areas have been mentioned as areas for improvement.

While some residents have found the apartments to be newly rehabbed and satisfactory, others have criticized the small living spaces and the lack of forthcoming information from staff. The community's efforts to keep the facility clean and provide a variety of activities, including bingo and ice cream socials, have been acknowledged. Yet, the presence of issues like sewer smells, bedbugs, and dissatisfaction with the overall cleanliness and management approach have led to negative experiences for some.

In summary, Senior Suites of South Shore presents a community with both commendable aspects and significant areas for improvement. The experiences of residents and their families vary widely, from satisfaction with the staff and amenities to concerns over management, maintenance, and safety.