Senior Suites Ravenswood Manor

Reviews of senior living communities reveal a mix of experiences and opinions. Some residents and visitors have praised the facilities for their cleanliness, friendly staff, and the overall pleasant atmosphere. Many have noted the positive experiences of their loved ones, highlighting the welcoming environment and the professional demeanor of the staff giving tours. The inclusion of utilities in the rent and the provision of transportation services are seen as significant benefits.

However, there are concerns regarding the management and maintenance of some facilities. Issues such as slow response times to requests, lack of food supply, and insufficient follow-up on maintenance requests like refrigerator repairs have been mentioned. A particularly serious concern raised involves a bed bug infestation that was reportedly not handled effectively, leading to significant distress for residents and their families, including financial burdens and inadequate communication from management.

Other criticisms include a lack of parking space and some staff members not returning calls promptly, which could indicate room for improvement in customer service. Despite these issues, some reviews describe the facilities as nice, with good accessibility features, and commend the security measures in place.

Overall, while many reviews are positive, highlighting friendly staff, clean facilities, and good living conditions, there are significant concerns that potential residents and their families should consider, especially regarding pest control and maintenance issues.