Senior Suites of Washington Heights

Reviews highlight a mix of experiences and opinions about the senior living community. Some visitors reported poor phone etiquette and rudeness from staff, while others praised the community for its cleanliness, spaciousness, and friendly atmosphere. The apartments received compliments for meeting residents' needs and offering nice living spaces. Tours were generally described as informative, pleasant, and professional, with staff being knowledgeable and accommodating.

Several reviewers appreciated the community's location, the variety of amenities, and the activities available to residents. The environment was described as warm, friendly, and clean, with some noting the community's efforts to keep residents active and engaged. However, there were concerns about the cleanliness of certain areas, like the carpets, and a desire for more assistance and meal services.

Communication with staff was highlighted as a positive aspect, with staff members described as warm, friendly, and helpful. The community's safety and the availability of parking were also mentioned favorably. Some reviewers expressed a desire for larger apartments and more comprehensive facilities, such as better workout equipment and more extensive meal services.

Overall, the community was recommended by several reviewers for its attentive staff, clean and pleasant environment, and the range of activities and amenities offered. However, some expressed a need for improvements in certain areas, including cleanliness and the provision of meals.