Senior Care Health & Rehabilitation Center-Denton

Positive Reviews:

• Some reviewers express satisfaction with the organization, mentioning a smooth transition for their relatives, a dedicated and compassionate team, and a well-kept facility. Specific staff members in various departments receive praise for their helpfulness and dedication.
• One reviewer highlights the therapy gym and nursing staff at Brinker Denton, recommending the place for loved ones.
• Another reviewer appreciates the progress and changes made in the facility over the past 8 months, acknowledging the efforts of the staff and the potential fit of the newly appointed administrator.

Negative Reviews:

• Several reviewers express dissatisfaction with the facility, citing issues such as delayed payments, poor care, neglect, and unclean conditions. One reviewer specifically mentions the poor quality of meals provided to residents.
• Complaints about the administration and staff include unresponsiveness, rudeness, and a lack of care for the residents. Some reviewers mention filing complaints due to their negative experiences.
• One reviewer warns others about neglect and mistreatment of residents, urging people to consider other options for their loved ones.
• Concerns are also raised about the facility's handling of contractors and financial transactions, with one contractor alleging credit card fraud and expressing concern over the impact on their business.

Mixed Reviews:

• While some reviewers acknowledge the efforts and improvements made by the facility, they also highlight ongoing issues such as staff turnover, cleanliness, and the need for better management of resident care, especially on weekends.
• One reviewer shares a personal experience of witnessing neglect but also notes the presence of caring aides within the facility.