Sellwood Senior Living

Positive Feedback:

• Appreciation for the new remodel and the attentive Executive Director, with excellent communication.
• Compliments on the balcony views, spacious rooms, and lovely staff in a small community setting.
• High praise for Sellwood Senior Living's accommodating staff, variety of amenities, and the overall commitment to residents' enjoyment.
• Residents enjoy modern apartments with high ceilings and a variety of activities, contributing to a cozy, home-like atmosphere.
• Some menu items are appreciated, but there is room for improvement.
• Gratitude for the kindness and helpfulness received when inquiring about services, even when not a fit financially.
• Recognition of the top-notch, friendly, and helpful nursing and clinical staff.
• Positive personal experiences shared by residents and staff, highlighting the community's growth, caring environment, and management's responsiveness to concerns.

Criticisms and Concerns:

• Concerns about a senior lady driving the company vehicle recklessly.
• Issues with care quality and staff responsiveness following a change in ownership.
• Disappointment with the handling of a resident's acceptance and subsequent rejection, coupled with insensitive follow-up communication.
• Complaints about the lack of skilled employees and the prioritization of profit over people by the corporate owner.
• Unprofessional behavior accused by the management towards a visitor, highlighting concerns about the company's conduct.

General Observations:

• Many reviews highlight the caring and professional staff, the variety of activities available, and the quality of the facilities.
• Some reviews express concerns about management practices, staff responsiveness, and the overall quality of care.
• Feedback suggests a community that is appreciated for its environment and staff but has areas that could be improved, particularly in management and service consistency.