Sedgwick Heights-Historic District Of Sedgwick

Positive Aspects:

• Enhanced assisted living options provide additional support for residents.
• Facility is described as clean, neat, and well-maintained despite being older.
• Staff members are noted for their friendliness and patience, answering all questions thoroughly.
• Some residents and their families appreciate the sense of community and the efforts of a long-standing, compassionate staff.
• Activities such as Bingo, manicures, and trivia are available, though participation is noted as limited.
• The facility's ability to reunite and accommodate couples has been positively highlighted, emphasizing the importance of not separating residents based on financial constraints.

Negative Aspects:

• Reports of inadequate housekeeping, with specific mentions of rodent feces and unattended rooms for extended periods.
• Concerns over resident safety, including unlocked doors and potential for harm.
• Food quality and meal service have been criticized as being unappetizing and sometimes cold.
• Staffing issues, including insufficient care and alleged neglect, have been raised, particularly in relation to personal care and medical attention.
• Some families have experienced administrative or procedural challenges, including eviction proceedings under distressing circumstances.
• Facility layout and ambiance have been described as institutional, with some areas smelling of urine and reports of bed bugs.

Overall:

Reviews of Sedgwick Heights present a mixed picture, with some families appreciating the care and community aspect, while others raise serious concerns about cleanliness, safety, and overall management. Prospective residents and their families are advised to consider these varied experiences and conduct thorough personal assessments.