Seasons At Southpoint

Reviews of the senior living facility present a mixed picture, with many highlighting the exceptional care and dedication of the staff, while others express serious concerns.

• Several reviewers commend the facility for its admirable workforce, especially during challenging times like the COVID-19 pandemic, noting the caregivers and administrators' recognition and celebration.
• Music Therapy services have been provided for 5 years, with the reviewer impressed by the individual care, range of activities, and the clean, festive environment.
• Family members of residents have shared positive experiences, mentioning the helpful, caring staff, and management team, and the personal attention and respect given to their loved ones.
• One review praises the facility as the best nursing home in the triangle, emphasizing quality care.
• However, a deeply negative review alleges mistreatment of residents, including physical abuse, theft, and negligence, calling for the facility to be shut down.
• Other critical reviews focus on the treatment of employees, management issues, and allegations of resident mistreatment and negligence by some staff members.
• Despite these concerns, some reviews highlight the cleanliness of the facility, the quality of food, and the welcoming nature of certain staff members, including the receptionist.

In summary, while many reviews praise the care and environment provided by the facility, there are significant allegations of mistreatment and management issues that potential residents and their families should consider.