Seasons at Laguna Ridge Apartment Homes

Review Summary:

• Some residents have expressed concerns about the community, noting discrepancies in advertised availability and the actual living situation, which seems more suited to assisted living due to the presence of residents with walkers, wheelchairs, and oxygen tanks. Additionally, there are complaints about the leasing office's limited hours.
• Positive feedback highlights the quality of the apartments and the maintenance team, but there are significant grievances regarding the office staff's lack of customer service, difficulty in scheduling appointments with management, and issues with parking, especially for those with disabilities. Concerns about rent increases for low-income residents have also been raised.
• The complex is praised for its maintenance and spacious apartments with high ceilings. However, the new Assistant Community Director's behavior has been described as rude and aggressive, impacting the overall living experience.
• Prospective residents have found the brochure informative, aiding in their decision-making process even when the office is closed.
• Residents appreciate the upkeep of the community, specifically mentioning staff members by name for their contributions to making it a pleasant place to live, including securing parking spaces.
• Some feedback suggests the need for aesthetic improvements, particularly in common areas like stairwells, which are described as dirty and poorly maintained.
• Long-term residents express continued satisfaction with the community, praising the staff's helpfulness and the clean environment, likening it to living in a five-star establishment.
• Overall, the community is described as beautiful.