Seaside Terrace Retirement Community

Positive Reviews:

• Seaside Terrace is appreciated for its cleanliness, nice location, and friendly staff. It's considered safe and well-maintained, with a variety of activities offered.
• Some residents and visitors noted the facility's good food, especially mentioning a new chef and special meals.
• The bilingual staff, personal hygiene assistance, and outdoor activities like walks were highlighted positively.
• Rooms with open patios and the availability of church services and bingo were appreciated.
• The facility's focus on customer service and quick response to needs or concerns was commended. Activities like Wii tournaments are popular among residents.
• Overall, the care provided is rated highly, and the facility is recommended for its caring, loving, and committed staff.

Negative Reviews:

• Some residents experienced issues with theft, and dissatisfaction with how the situation was handled.
• The food and dining services received criticism for quality and staff friendliness.
• Cleanliness was described as average by some, with specific complaints about mold, urine smell, and general maintenance issues.
• Staff professionalism was questioned, with reports of unprofessional attire and behavior.
• Concerns were raised about the facility's physical condition, including outdated rooms and the need for renovations.
• There were complaints about the management's attitude and responsiveness to inquiries and concerns.

Mixed Reviews:

• The facility's appearance and maintenance received mixed feedback, with some finding it up-to-date and well-maintained, while others noted it looked old and in need of updates.
• Room furnishings and amenities were seen as lacking by some visitors, despite the reasonable pricing.
• The value for the price was acknowledged, with some noting the affordability compared to other facilities.