Seabury at Friendship Terrace

Positive Experiences:

• Many reviewers highlight the caring and helpful nature of the staff across different facilities, noting their professionalism and dedication.
• Friendship Terrace and Seabury receive praise for their beautiful grounds, well-maintained environments, and the variety of activities available for residents.
• Residents and their families appreciate the sense of community, with one noting the diversity and engagement of the residents at Friendship Terrace.
• Several reviews commend specific staff members for their exceptional service and assistance during the moving-in process or in navigating transitions for their family members.
• The handling of COVID-19 protocols was mentioned positively, with efforts to keep residents safe and happy being recognized.

Negative Experiences:

• One review describes a facility as being infested with pests, lacking in sanitation, and in need of renovation, with staff receiving complaints from residents.
• Concerns about the management and maintenance at Friendship Terrace, including issues with pest control, ventilation, and the overall treatment of residents by the administration.
• Reports of a hostile environment created by the administration at Friendship Terrace, with instances of intimidation tactics and neglect mentioned.
• Some residents express dissatisfaction with the response to maintenance requests and the handling of health and safety concerns within their living spaces.

Mixed Feedback:

• While many reviews praise the staff and community, there are significant concerns about specific management practices and the physical condition of some facilities.
• The quality of life for residents appears to vary greatly depending on the facility and the staff involved, with some experiencing a supportive and engaging environment and others facing challenges.