Sea Cliff Assisted Living

Summary of Reviews for Sea Cliff Assisted Living:

• Some residents and visitors have expressed significant dissatisfaction, citing concerns over the facility being turned into a hospice center, lack of activities, poor food quality, and inadequate staffing. Complaints include a high turnover of directors, absence of essential staff like receptionists and cooks, and concerns over the care and attention given to residents.
• Other reviews highlight positive aspects such as the facility's cleanliness, affordability, and the attentiveness of the staff. Some family members felt reassured by the proximity to skilled nursing facilities and were satisfied with the care provided to their loved ones.
• Concerns were raised about the facility's environment, including complaints about the smell, the condition of the premises, and the quality of food served. Some reviews mentioned the facility seemed run down and not as clean as expected.
• There were serious allegations of neglect and mistreatment, including reports of residents not receiving timely assistance, inadequate ADA accommodations, and issues with medication management. Some reviews accused the facility of false imprisonment and violating residents' rights.
• Despite the negative feedback, some reviews praised the facility for exceeding expectations, highlighting the kindness of caregivers, and the overall satisfaction of some residents and their families.
• Concerns about the facility's management and operational practices were mentioned, including issues with billing and the handling of residents' rights and freedoms.

Overall, the reviews for Sea Cliff Assisted Living present a mixed picture, with some expressing satisfaction with the care and environment, while others raise serious concerns about the quality of care, management practices, and respect for residents' rights.