Savannah Court Of Lakeland

Positive Reviews:

• Customers have expressed gratitude for the helpful and knowledgeable staff, highlighting experiences where staff members went above and beyond to assist with navigating care options and Medicaid processes.
• Many reviews praise the community for its caring and professional atmosphere, noting significant improvements under new management.
• Family members of residents have shared positive feedback about the quality of food and the friendly, helpful staff at Savannah Court.
• Professionals working with the community, such as those assisting veterans, have noted a pleasant experience and dedication from the executive direction and community liaison.
• The cleanliness and courteous staff have been highlighted as positive aspects since new management took over.

Negative Reviews:

• Some reviews criticize the professionalism and management style of the administrative staff, mentioning issues with favoritism and inadequate compensation for the workload.
• Concerns have been raised about the cleanliness of resident rooms and safety hazards, with one review mentioning a delayed response to a resident's fall.
• A review expressed dissatisfaction with the hiring practices, suggesting that not all aides meet the expected standards of care.

Mixed Reviews:

• While some reviews commend the community for its family-like atmosphere and well-run facilities, others express concerns over management and employee treatment.
• The community has been both praised for its turnaround under new management and criticized for specific administrative practices.