Sardis Oaks

The reviews for this senior living facility present a mixed picture of experiences. Some reviewers have praised the care and dedication of specific staff members, highlighting the positive impact they have on patients. For instance, nurses named Tuan and Rose were commended for their exceptional care and attention, contributing significantly to the well-being and recovery of patients. The physical therapy team also received accolades for their professionalism and effectiveness in helping patients reach their rehabilitation goals.

However, several reviews express serious concerns about the facility's staffing levels, response times, and overall quality of care. Complaints include long waits for assistance, neglectful treatment of patients, especially those with dementia, and instances of unprofessional behavior by some staff members. Concerns were also raised about the facility's management of medications, cleanliness, and the handling of patient needs, with some reviewers reporting harmful consequences as a result of the care received.

Additionally, there are reports of poor communication with families regarding their loved ones' care, including lack of information about injuries, medications, and doctor appointments. Some reviewers have had to take emergency actions due to perceived neglect or inadequate medical attention.

While there are instances of staff members like Tameka, Laura, and a wound care nurse named Rose being praised for their dedication and quality of care, the overall sentiment suggests a need for significant improvements in staffing, management, and patient care practices to ensure the safety and well-being of all residents.