Sarah Reed Senior Living

Positive Reviews:

• The grounds are well-kept, contributing to a pleasant environment.
• One aide, with over 30 years of experience, praises the facility as the best they've worked at, highlighting improved pay scales, availability of supplies, appealing food, beautiful facilities, and a collaborative atmosphere.
• Several reviewers describe it as a great place to work, with good teamwork among aides and a supportive environment for residents.
• Family members appreciate the clean and beautiful facility, friendly and accommodating staff, and efficient handling of COVID cases. The dining experience is also highlighted as a pleasant aspect of daily life.

Negative Reviews:

• One individual experienced a lack of communication from the HR department after missing a medical appointment, leading them to withdraw their application.
• Concerns are raised about the management style of the Director of Nursing (DON), described as unapproachable and indifferent to concerns raised by staff and family members. There's a perceived lack of equality in treatment between RNs and other staff like LPNs and aides, with issues of underpayment and underappreciation for aides.
• A review criticizes the facility for unprofessional staff behavior, discrimination, and poor elderly care, specifically calling out the management and HR for not addressing issues directly.

Mixed Reviews:

• While some reviews highlight the facility's cleanliness and the quality of care, others point out significant management and communication issues, suggesting a disparity in experiences among staff and possibly impacting resident care.