Sapphire Nursing And Rehab At Goshen

Reviews for the rehabilitation facility in question present a mixed picture, with some reviewers praising the care and attention their loved ones received, while others express significant dissatisfaction with the quality of care and the facility's conditions.

• Several reviewers commend the rehab department, highlighting the dedication, compassion, and professionalism of the staff. Specific mentions include outstanding care in physical therapy, occupational therapy, and the personal attention and support provided to patients and their families.
• Positive feedback also notes the attentiveness of the staff, good quality food (though improvements in temperature were suggested), and the cleanliness of the facility. The front desk staff received compliments for being friendly and helpful.
• On the other hand, a number of reviews express serious concerns about the facility, including allegations of medical neglect, inadequate hygiene practices (e.g., patients not being showered), and a lack of proper communication regarding patient care and progress. Some reviewers reported that their loved ones' conditions worsened during their stay, attributing this to insufficient care and rehabilitation services.
• There are also complaints about the facility's handling of medications and the overall management of patient health, with some suggesting that their family members did not receive the necessary attention and support for recovery.
• Despite the criticisms, there are acknowledgments of specific staff members who are described as caring, hardworking, and going above and beyond for their patients. These include both rehabilitation professionals and support staff.

In summary, while there are instances of high praise for individual staff members and certain aspects of care, there are also significant concerns raised about the overall quality of care, facility management, and patient treatment at this rehabilitation center.