📞 Call for pricing and availability: (800) 780-8101
Sante Of Surprise
14775 West Yorkshire Drive, Surprise, AZ 85374
For Pricing & Availability
(800) 780-8101To Reach a Resident
(623) 594-5050Estimated Pricing
Price Comparison
Sante Of Surprise Description
Sante Of Surprise is a community that offers nursing care, skilled nursing and rehabilitation and is about 2.2 miles outside the town of Sun City West, Arizona. Residents who live at the facility are able to choose from a range of studio and suite room layouts.
The community has an average rating of 6.7 out of 10 making it the 40th highest rated community in the city out of 41 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Surprise
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Surprise
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for Sante of Surprise show a mix of experiences. Some reviewers praise the facility for its spacious rooms, excellent care, and friendly staff. They highlight the professionalism and compassion of the staff, including therapists and customer service managers, noting significant improvements in their or their loved ones' conditions. The facility is described as clean, with good food and a variety of menu options, contributing to a positive rehabilitation experience.
However, there are several critical reviews focusing on poor communication, lack of compassion, and inadequate patient care. Some reviewers report difficulties in getting updates, lost personal items, and unaddressed medical needs. Concerns about the facility's responsiveness and the professionalism of some staff members are mentioned, alongside instances where patients felt neglected or mistreated.
While there are positive testimonials about the facility's environment and some of its staff, the negative reviews raise serious concerns about patient care and communication. Prospective clients are advised to consider these mixed reviews carefully.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 3
Quality measure rating: 5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Oct. 24, 2011
Ownership type: For Profit
Provider
type: Medicare
Nursing home capacity: 70
Total current residents: 75
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $5330
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-01-27 | 2022-02-22 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-24 | 2023-04-27 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-01-27 | 2022-03-04 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-01-27 | 2022-03-04 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-01-27 | 2022-03-04 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-01-27 | 2022-03-04 | E | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2022-01-27 | 2022-03-04 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2021-07-07 | 2021-08-06 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-15 | 2020-11-18 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-09-19 | 2019-10-25 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-09-19 | 2019-10-25 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-09-19 | 2019-10-25 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-09-19 | 2019-10-25 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-06-12 | $11,544 |
| 2021-07-07 | $5,330 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-06-12 | 67 |
| 2020-06-12 | 31 |
What is in the Neighborhood
- The closest city is Sun City West which is 2.2 miles away and has a population of 24,535 (small town).
- The average income is $63,492, which is average compared to other zip codes.
- Weather
- High Temperature: 96
- Low Temperature: 57
- Average Temperature: 77.2
- Day Breakdown: The area gets 64 days of rain and 300 days of sun
- Precipitation: 0.7 inches a year
- The median age is 39.4 years old, very high compared to other cities.
- 8.65% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 7.73% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 2% Asian, 5% Black or African-American, 16% Hispanic or Latino, and 74% White.
- The crime rate is 2.95 per 100 people which is average compared to other cities.
- Violent Crime: 0.66 incidents per 100 people
- Property Crime: 1.54 incidents per 100 people
- Drug-Related Crime: 0.35 incidents per 100 people
- The average life expectancy in zip code is 78.59 years old, which is average compared to other zip codes.
- Air Quality: Good Days 60.0, Moderate Days 168.0, Unhealthy for Sensitive Groups Days 56.0, Unhealthy Days 13.0, Very Unhealthy Days 6.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Albertsons
0.3 miles awayTrader Joe's
0.9 miles awayBashas'
1.0 miles awayFry's Food and Drug
1.5 miles awayWalmart Supercenter
1.6 miles awayTransportation
Bumstead
6.1 miles awayBus Stations
West Bell Road and North 134th Avenue
2.4 miles away15533
5.9 miles away15534
5.9 miles away15784
5.9 miles away15785
5.9 miles awayBanks
Wells Fargo
0.3 miles awayAmTrust Bank
0.4 miles awayCredit Union West
1.3 miles awayMutual of Omaha Bank
1.3 miles awayBMO Harris Bank
1.3 miles awayHospitals
Banner Del E. Webb Medical Center
0.2 miles awayAbrazo Surprise Hospital
2.8 miles awayBanner Boswell Medical Center
6.6 miles awayCigna Medical Group
8.0 miles awayPassport Health Glendale Travel Clinic
8.7 miles awayPharmacies
Albertson's Pharmacy
0.3 miles awayWalgreens
0.7 miles awayBashas' Pharmacy
1.1 miles awayCVS Pharmacy
1.2 miles awayFry's Pharmacy
1.5 miles awayDentists
Sunridge Dental Clinic
1.1 miles awayThe Village Dental Center
1.2 miles awayPVPD - Palm Valley Pediatric Dentistry
1.5 miles awaySouthwest Dental Group
2.3 miles awayWest Bell Dental Care
2.6 miles awayParks
Sun City Grand
0.2 miles awayVet. Memoral Park
1.3 miles awayDrainage Basin
1.6 miles awaySurprise Community Park
2.0 miles awayFighter Field
2.2 miles awayPlaces of Worship
First Methodist Episcopal Church of Glendale
13.9 miles awayRoosevelt community church
22.5 miles awayShopping
Arrowhead Towne Center
8.8 miles awayDesert Sky Mall
15.3 miles awayMetrocenter Mall
16.0 miles awayChristown Spectrum Mall
18.9 miles awayMy Florist Plaza
21.7 miles awayCulture
Sun Bowl Amphitheatre
7.6 miles awayArizona Broadway Theatre
9.1 miles awayPerforming Arts Center
12.3 miles awayE. Lowell Rogers Amphitheater
13.9 miles awayAk-Chin Pavilion
15.5 miles awayRestaurants
Denny's
0.2 miles awayVillage Inn
0.5 miles awayCrooked Putter Restaurant
0.7 miles awayOutback Steakhouse
0.8 miles awayTexas Roadhouse
0.8 miles awayGet exact pricing & check availability
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Disclaimer
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