Sante Of North Scottsdale

The reviews for this senior living facility present a mixed picture, with some expressing significant concerns about the quality of care and others praising the staff and environment.

• Several reviews criticize the facility for poor service, unprofessional staff, and neglect in patient care, including unattended medical needs, unresponsiveness to emergencies, and issues with cleanliness and maintenance.
• Complaints include untreated health conditions, delayed or inadequate responses to emergencies, and a lack of communication and professionalism from some staff members.
• One review mentions a theft incident, highlighting concerns about security and staff integrity.
• Conversely, numerous reviews praise the facility for its attentive and friendly staff, clean and modern environment, and effective rehabilitation services. Positive experiences mention the quality of physical and occupational therapy, the caring nature of the nursing staff, and the overall welcoming atmosphere.
• Some reviews specifically commend the facility for its beautiful design, private rooms with showers, and a professional therapy department focused on helping residents achieve their goals.
• There are mentions of individual staff members and departments (such as the kitchen staff and therapy teams) going above and beyond to provide care and support, contributing to positive rehabilitation experiences.
• Several employees have shared their positive experiences working at the facility, highlighting a supportive team environment, good patient care, and a family-like atmosphere among staff.

In summary, while there are significant concerns about certain aspects of care and management, there are also many accounts of positive experiences and commendations for the staff and services provided by the facility.