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Sanctuary At Mcauley – Muskegon
1380 East Sherman Boulevard, Muskegon, MI 49444
For Pricing & Availability
(800) 780-8101To Reach a Resident
(231) 672-2578Estimated Pricing
Price Comparison
Sanctuary At Mcauley – Muskegon Description
Sanctuary At Mcauley – Muskegon is a community that offers nursing care, skilled nursing and rehabilitation and is located in the town of Muskegon Heights, Michigan and is part of the Trinity Health Senior Communities network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 5.4 out of 10 making it the 14th highest rated community in the city out of 15 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Muskegon
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Muskegon
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for the senior living facility are mixed, with some highlighting positive experiences and others expressing serious concerns. Positive comments often mention friendly and helpful staff, good therapy programs, and satisfactory care that led to successful rehabilitation. Several reviewers specifically praised the facility for its cleanliness, the quality of the food, and the overall care provided to their loved ones, stating they would recommend the facility or choose it again for future needs.
However, a significant number of reviews raise alarming issues about patient care and management practices. Concerns include instances of neglect, such as failing to change wound dressings, ignoring patients' call lights, and not adhering to specific medical instructions like weight-bearing restrictions. There are reports of patients suffering from falls, sepsis, and other health complications allegedly due to inadequate care. Complaints about the facility being understaffed, with some staff members appearing indifferent to the patients' needs, are recurrent themes. Additionally, there are grievances regarding administrative issues, such as unreturned calls and problems with billing and employment incentives.
Overall, while some families have had positive experiences, others urge caution, suggesting a need for close monitoring of loved ones and considering alternative facilities for care. The contrasting nature of the reviews indicates that experiences at this facility can vary widely, and potential clients may want to conduct thorough research and possibly visit the facility to make informed decisions.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Dec. 1, 1979
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 98
Total current residents: 51
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 16
Number of
substantiated complaints: 25
Number of payment denials: 1
Number of fines: 4
Total cost of fines: $76375
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-01-12 | 2022-02-02 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-01-12 | 2022-02-02 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-14 | 2022-10-13 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-04-06 | 2023-04-30 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-04-06 | 2023-04-30 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-12-29 | 2022-02-02 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-09-02 | 2021-09-28 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-09-02 | 2021-09-28 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-09-02 | 2021-09-28 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-08-13 | 2021-09-10 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-01-18 | 2022-03-02 | K | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-01-18 | 2022-02-03 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-07-01 | 2021-09-10 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-07-01 | 2021-09-28 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-07-01 | 2021-09-28 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-07-01 | 2021-08-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-07-01 | 2021-08-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-07-01 | 2021-08-06 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-07-01 | 2021-09-28 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-05-05 | 2021-05-26 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-05-05 | 2021-05-26 | E | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2021-05-05 | 2021-05-26 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-05-05 | 2021-05-26 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-05-05 | 2021-05-26 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-05-05 | 2021-05-26 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-05-05 | 2021-05-26 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-05-05 | 2021-05-26 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-05-05 | 2021-05-26 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-05-05 | 2021-05-26 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-08-20 | 2020-09-20 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-08-05 | 2020-09-20 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-07-25 | 2019-08-13 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-07-25 | 2019-08-13 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2019-07-25 | 2019-08-13 | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2019-07-25 | 2019-08-13 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-07-25 | 2019-08-13 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2019-07-25 | 2019-08-13 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-08-05 | $5,000 |
| 2021-05-05 | $15,000 |
| 2021-05-05 | $9,750 |
| 2021-07-26 | $655 |
| 2021-07-26 | $650 |
| 2021-12-29 | $93,800 |
| 2021-12-29 | $60,970 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-12-29 | 28 |
What is in the Neighborhood
- The closest city is Muskegon Heights which is 1.4 miles away and has a population of 10,796 (small town).
- The average income is $45,074, which is very low compared to other zip codes.
- Weather
- High Temperature: 72
- Low Temperature: 27
- Average Temperature: 49.3
- Day Breakdown: The area gets 143 days of rain, 58 days of snow and 162 days of sun
- Precipitation: 1.2 inches a year
- The crime rate is 7.53 per 100 people which is very high compared to other cities.
- Violent Crime: 2.59 incidents per 100 people
- Property Crime: 3.71 incidents per 100 people
- Drug-Related Crime: 0.4 incidents per 100 people
- The average life expectancy in zip code is 76.96 years old, which is low compared to other zip codes.
- Air Quality: Good Days 101.0, Moderate Days 15.0, Unhealthy for Sensitive Groups Days 4.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Sam's Club
0.5 miles awayWalmart Supercenter
0.6 miles awayGreat Lakes Fresh Market
2.1 miles awayMeijer
2.6 miles awayValy Vietnamese Oriental Food, Gifts & Market
2.6 miles awayTransportation
Lake Express
4.1 miles awayMuskegon Ferry Terminal
4.2 miles awayTimbertown Station
10.0 miles awayGrand Rapids Junction
10.2 miles awayCoopersville Marne Railway
17.1 miles awayNone Found
Banks
Best Financial Credit Union
0.7 miles awayHuntington Bank
2.1 miles awayMuskegon Co-op Federal Credit Union
2.6 miles awayChase
2.7 miles awayFifth Third Bank
2.8 miles awayHospitals
Mercy Health Mercy Campus
0.0 miles awayMercy Health Hackley Campus
1.8 miles awayNorth Ottawa Community Hospital
10.6 miles awaySpectrum Health Gerber Memorial
22.1 miles awayPharmacies
Walgreens
2.1 miles awayCVS Pharmacy
2.2 miles awayRite Aid
2.7 miles awayMercy Heath Pharmacy Glenside
3.7 miles awayHometown Pharmacy
4.8 miles awayDentists
Dental Dreams
0.5 miles awayTerry Dental
3.6 miles awayInfinity Dental
9.0 miles awayParks
E. Broadway Park
0.4 miles awayJohnny O. Harris Memorial Park
1.0 miles awayReese Playfield
1.1 miles awayHidden Cove Park
1.6 miles awayMcCrea Park
1.7 miles awayNone Found
Shopping
Park Row Mall
2.9 miles awayThe Lakes Mall
3.7 miles awayCulture
Frauenthal Center for the Performing Arts
2.9 miles awayHilt Building
2.9 miles awayAmphitheater
6.1 miles awayBlue Lake Fine Arts Camp
12.9 miles awayOrder of the Arrow Ceremonial Firebowl
16.0 miles awayRestaurants
Red Wok
0.4 miles awayApplebee's
0.6 miles awayPizza Ranch
0.6 miles awayLos Amigos
0.6 miles awayPizza Hut
2.0 miles awayGet exact pricing & check availability
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