San Leandro: Independent Living, Assisted Living & Memory Care

Positive Aspects Highlighted by Reviews:

• Carlton Senior Living is described as clean, bright, and airy with delicious food and a variety of events and activities.
• Staff members are praised for their dedication and love for their jobs, treating residents with great care and respect.
• Residents seem to regain a sense of independence and happiness, with many engaging in social activities and making new friends.
• The facility offers a range of services including memory care, medication management, and on-site medical care, catering to the evolving needs of residents.
• Outdoor areas such as gazebos and patios, as well as amenities like a library and beauty salon, contribute to a comfortable living environment.
• Family members appreciate the professionalism, organization, and the personal attention given to residents, even during challenging times like the COVID-19 pandemic.

Criticisms and Concerns:

• Some reviews mention that caregivers seem overworked and that the facility occasionally experiences short staffing.
• Concerns about room locations being too close to street noise, affecting the tranquility of the living space.
• One review noted a lack of outdoor space for activities and a preference for a more natural setting.
• Communication issues have been reported, particularly in relation to staff responsiveness to family inquiries and concerns.
• The cost of care is mentioned as a concern, with some feeling that the services, while excellent, are priced on the higher side.

Overall Impression:

Carlton Senior Living San Leandro receives generally positive reviews for its facilities, staff, and the quality of care provided to residents. While there are some concerns regarding staffing, noise, and costs, the majority of family members and visitors feel confident in the care their loved ones receive and appreciate the facility's efforts to create a welcoming and supportive environment.