📞 Call for pricing and availability: (800) 780-8101

San Leandro Healthcare Center

368 Juana Avenue, San Leandro, CA 94577

Nursing Home
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(510) 357-4015

Estimated Pricing

Studio
Estimated $9,224

Price Comparison

  • Average City Price: $9,210
  • Average State Price: $7,474
  • Average National Price: $7,508


  • San Leandro Healthcare Center Description

    San Leandro Healthcare Center is a community that offers nursing care and is located in San Leandro, California. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 5.7 out of 10 making it the 12th highest rated community in the city out of 13 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in San Leandro


    Community Reviews

    6.5
    San Leandro Healthcare Center
    Based on My Caring Plan's proprietary scoring, including 38 reviews across the web

    Ranking

  • Ranking in City: 11 out of 15 communities in San Leandro
  • Ranking in State: 2976 out of 3640 communities in CA
  • Facility and Grounds B

    Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Experiences:

    • Visitors reported poor communication and neglect, including an incident where a resident was left crying for help for over an hour.
    • Several complaints about the inability to communicate with residents over the phone, with staff members not answering calls or placing callers on extended holds.
    • Concerns about the facility's handling of COVID-19, including delayed actions that potentially exposed residents to the virus.
    • Staffing issues were highlighted, with CNAs being overburdened with too many patients, leading to inadequate care.
    • Agency CNAs reported being treated poorly and assigned an unreasonable number of patients.
    • Front desk service was described as very bad, with staff being unhelpful and asking irrelevant questions.

    Positive Experiences:

    • Some family members praised the caretakers, nurses, and the owner for their dedication and efforts to resolve issues, including dietary concerns.
    • The staff's compassion and care were highlighted, with long-term employees creating a positive environment for residents.
    • Efficient and helpful staff members were noted, with specific mention of excellent assistance in facilitating communication and visitation.

    Mixed Feedback:

    • While some reviews praised the care and management, others pointed out significant areas of concern, particularly regarding staffing levels and communication.
    • The facility was described as outdated by one reviewer, but the same review also highlighted the exceptional care provided by the staff.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 4
    Staffing rating: 4
    Quality measure rating: 4
    Long-term quality measure rating: 3
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Sept. 1, 1972
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 62
    Total current residents: 57
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 3
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-12-01 2022-12-15 D Emergency Preparedness Deficiencies Provide primary/alternate means for communication.
    2022-12-01 2022-12-15 D Construction Deficiencies Use approved construction type or materials.
    2022-12-01 2022-12-15 D Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2022-12-01 2022-12-15 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-06-05 2019-06-24 D Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2019-06-05 2019-06-24 D Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2019-06-05 2019-06-24 D Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2019-06-05 2019-06-24 D Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2019-06-05 2019-06-24 D Emergency Preparedness Deficiencies Provide a means of sharing information on occupancy/needs.
    2019-06-05 2019-06-24 D Emergency Preparedness Deficiencies Provide family notifications of emergency plan.
    2019-06-05 2019-06-24 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-06-05 2019-06-24 E Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2019-06-05 2019-06-24 E Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-06-05 2019-06-24 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-06-05 2019-06-24 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2019-06-05 2019-06-24 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-06-05 2019-06-24 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-06-05 2019-06-24 E Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-06-05 2019-06-24 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-06-05 2019-06-24 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-06-05 2019-06-24 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2018-05-03 2018-05-14 C Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2018-05-03 2018-05-14 C Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2018-05-03 2018-05-14 C Emergency Preparedness Deficiencies Develop a communication plan.
    2018-05-03 2018-05-14 C Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2018-05-03 2018-05-14 D Construction Deficiencies Use approved construction type or materials.
    2018-05-03 2018-05-14 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2018-05-03 2018-05-14 E Egress Deficiencies Have properly located and lighted "Exit" signs.
    2018-05-03 2018-05-14 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2018-05-03 2018-05-14 C Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2018-05-03 2018-05-14 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-05-03 2018-05-14 C Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2018-05-03 2018-05-14 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-05-03 2018-05-14 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2018-05-03 2018-05-14 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2018-05-03 2018-05-14 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2018-05-03 2018-05-14 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-05-03 2018-05-14 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-23 2023-03-10 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-11-17 2022-12-20 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-11-17 2022-12-20 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2022-11-17 2022-12-20 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2022-11-17 2022-12-20 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-11-17 2022-12-20 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-11-17 2022-12-20 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-11-17 2022-12-20 F Nutrition and Dietary Deficiencies Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    2022-11-17 2022-12-20 E Administration Deficiencies Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.
    2022-11-17 2022-12-20 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-11-17 2022-12-20 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2019-03-28 2019-04-10 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2019-03-28 2019-04-10 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-03-28 2019-04-10 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-03-28 2019-04-10 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2021-01-21 2021-02-12 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-07-14 2021-08-16 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-11-23 2020-12-09 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2018-02-23 2018-03-23 D Resident Rights Deficiencies Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    2018-02-23 2018-03-23 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2018-02-23 2018-03-23 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2018-02-23 2018-03-23 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-02-23 2018-03-23 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-02-23 2018-03-23 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    What is in the Neighborhood

    General Area Overview
    • The closest city is San Leandro which is 0.2 miles away and has a population of 90,712 (large town).
    • The average income is $79,991, which is high compared to other zip codes.
    • Weather
      • High Temperature: 73
      • Low Temperature: 53
      • Average Temperature: 63.9
      • Day Breakdown: The area gets 65 days of rain and 299 days of sun
      • Precipitation: 0.4 inches a year

    Demographic Overview
    • The median age is 41.8 years old, very high compared to other cities.
    • 4.53% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 37.8% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 29% Asian, 9% Black or African-American, 23% Hispanic or Latino, and 35% White.

    Health and Safety Overview
    • The average life expectancy in zip code is 80.85 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 170.0, Moderate Days 72.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Safeway 0994
    0.2 miles away
    Grocery Outlet
    0.5 miles away
    Safeway 0790
    0.7 miles away
    FoodMaxx
    1.1 miles away
    Foods Co
    1.3 miles away

    None Found

    Bus Stations

    Estudillo Avenue & Santa Rosa Street
    0.1 miles away
    East 14th Street & Dolores Avenue
    0.1 miles away
    San Leandro Community Library
    0.1 miles away
    East 14th Street & West Juana Avenue
    0.1 miles away
    East 14th Street & Parrott Street
    0.2 miles away

    Banks

    USBank
    0.1 miles away
    Chase
    0.1 miles away
    Bank of the West
    0.2 miles away
    Wells Fargo
    1.3 miles away
    Bank of America
    1.6 miles away

    Hospitals

    San Leandro Hospital
    0.8 miles away
    Kindred Hospital - San Francisco Bay Area
    1.2 miles away
    San Leandro Medical Center
    1.3 miles away
    John George Psychiatric Hospital
    1.9 miles away
    Fairmont Rehabilitation and Wellness
    1.9 miles away

    Pharmacies

    CVS
    0.1 miles away
    Rite Aid
    0.7 miles away
    Walgreens
    0.9 miles away
    CVS Pharmacy
    2.2 miles away

    Dentists

    San Leandro Perio
    0.1 miles away
    GreenHouse Dental
    2.7 miles away
    Union Dental
    2.7 miles away
    Dentist
    2.7 miles away
    East Bay Family Dentistry
    5.5 miles away

    Parks

    Memorial Park
    0.2 miles away
    Plaza Park
    0.2 miles away
    Root Park
    0.4 miles away
    McCartney Park
    0.7 miles away
    Roosevelt Field and Playgrounds
    0.7 miles away

    Places of Worship

    11th Avenue Buddha
    7.0 miles away
    Saint George Serbian Orthodox Church
    8.0 miles away
    Saint Marys Roman Catholic Church
    8.7 miles away
    Grace Cathedral
    15.0 miles away
    Misión San Francisco de Asís
    15.3 miles away

    Shopping

    Pelton Plaza
    0.1 miles away
    Bayfair Center Mall
    2.1 miles away
    Eastmont Town Center
    3.2 miles away
    Southland Mall
    5.6 miles away
    Alameda South Shore Center
    5.8 miles away

    Culture

    Adobe Art Center
    4.3 miles away
    Greek Theatre
    4.3 miles away
    Altarena Playhouse
    5.0 miles away
    Norton Factory Studios
    5.5 miles away
    Rhythmix Cultural Works
    5.5 miles away

    Restaurants

    Taqueria Pericos
    0.1 miles away
    Xiang Yuan Xiao Long Bao
    0.1 miles away
    Indian Grill
    0.2 miles away
    Kendejah
    0.2 miles away
    Emil Villa's Hickory Pit
    0.2 miles away

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    Google map of San Leandro Healthcare Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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