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San Leandro Healthcare Center
368 Juana Avenue, San Leandro, CA 94577
For Pricing & Availability
(800) 780-8101To Reach a Resident
(510) 357-4015Estimated Pricing
Price Comparison
San Leandro Healthcare Center Description
San Leandro Healthcare Center is a community that offers nursing care and is located in San Leandro, California. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 5.7 out of 10 making it the 12th highest rated community in the city out of 13 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in San Leandro
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Experiences:
- Visitors reported poor communication and neglect, including an incident where a resident was left crying for help for over an hour.
- Several complaints about the inability to communicate with residents over the phone, with staff members not answering calls or placing callers on extended holds.
- Concerns about the facility's handling of COVID-19, including delayed actions that potentially exposed residents to the virus.
- Staffing issues were highlighted, with CNAs being overburdened with too many patients, leading to inadequate care.
- Agency CNAs reported being treated poorly and assigned an unreasonable number of patients.
- Front desk service was described as very bad, with staff being unhelpful and asking irrelevant questions.
Positive Experiences:
- Some family members praised the caretakers, nurses, and the owner for their dedication and efforts to resolve issues, including dietary concerns.
- The staff's compassion and care were highlighted, with long-term employees creating a positive environment for residents.
- Efficient and helpful staff members were noted, with specific mention of excellent assistance in facilitating communication and visitation.
Mixed Feedback:
- While some reviews praised the care and management, others pointed out significant areas of concern, particularly regarding staffing levels and communication.
- The facility was described as outdated by one reviewer, but the same review also highlighted the exceptional care provided by the staff.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
3
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Sept. 1, 1972
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 62
Total current residents: 57
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2022-12-01 | 2022-12-15 | D | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
2022-12-01 | 2022-12-15 | D | Construction Deficiencies | Use approved construction type or materials. |
2022-12-01 | 2022-12-15 | D | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
2022-12-01 | 2022-12-15 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2019-06-05 | 2019-06-24 | D | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
2019-06-05 | 2019-06-24 | D | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
2019-06-05 | 2019-06-24 | D | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
2019-06-05 | 2019-06-24 | D | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
2019-06-05 | 2019-06-24 | D | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
2019-06-05 | 2019-06-24 | D | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
2019-06-05 | 2019-06-24 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
2019-06-05 | 2019-06-24 | E | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
2019-06-05 | 2019-06-24 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2019-06-05 | 2019-06-24 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2019-06-05 | 2019-06-24 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
2019-06-05 | 2019-06-24 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2019-06-05 | 2019-06-24 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
2019-06-05 | 2019-06-24 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
2019-06-05 | 2019-06-24 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2019-06-05 | 2019-06-24 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
2019-06-05 | 2019-06-24 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
2018-05-03 | 2018-05-14 | C | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
2018-05-03 | 2018-05-14 | C | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
2018-05-03 | 2018-05-14 | C | Emergency Preparedness Deficiencies | Develop a communication plan. |
2018-05-03 | 2018-05-14 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
2018-05-03 | 2018-05-14 | D | Construction Deficiencies | Use approved construction type or materials. |
2018-05-03 | 2018-05-14 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
2018-05-03 | 2018-05-14 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
2018-05-03 | 2018-05-14 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2018-05-03 | 2018-05-14 | C | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
2018-05-03 | 2018-05-14 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2018-05-03 | 2018-05-14 | C | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
2018-05-03 | 2018-05-14 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2018-05-03 | 2018-05-14 | D | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
2018-05-03 | 2018-05-14 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
2018-05-03 | 2018-05-14 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
2018-05-03 | 2018-05-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2018-05-03 | 2018-05-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-02-23 | 2023-03-10 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
2022-11-17 | 2022-12-20 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
2022-11-17 | 2022-12-20 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
2022-11-17 | 2022-12-20 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
2022-11-17 | 2022-12-20 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2022-11-17 | 2022-12-20 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
2022-11-17 | 2022-12-20 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2022-11-17 | 2022-12-20 | F | Nutrition and Dietary Deficiencies | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. |
2022-11-17 | 2022-12-20 | E | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
2022-11-17 | 2022-12-20 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2022-11-17 | 2022-12-20 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
2019-03-28 | 2019-04-10 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
2019-03-28 | 2019-04-10 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2019-03-28 | 2019-04-10 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2019-03-28 | 2019-04-10 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
2021-01-21 | 2021-02-12 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2021-07-14 | 2021-08-16 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2020-11-23 | 2020-12-09 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
2018-02-23 | 2018-03-23 | D | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
2018-02-23 | 2018-03-23 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
2018-02-23 | 2018-03-23 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
2018-02-23 | 2018-03-23 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2018-02-23 | 2018-03-23 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2018-02-23 | 2018-03-23 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
What is in the Neighborhood
- The closest city is San Leandro which is 0.2 miles away and has a population of 90,712 (large town).
- The average income is $79,991, which is high compared to other zip codes.
- Weather
- High Temperature: 73
- Low Temperature: 53
- Average Temperature: 63.9
- Day Breakdown: The area gets 65 days of rain and 299 days of sun
- Precipitation: 0.4 inches a year
- The median age is 41.8 years old, very high compared to other cities.
- 4.53% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 37.8% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 29% Asian, 9% Black or African-American, 23% Hispanic or Latino, and 35% White.
- The average life expectancy in zip code is 80.85 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 170.0, Moderate Days 72.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Safeway 0994
0.2 miles awayGrocery Outlet
0.5 miles awaySafeway 0790
0.7 miles awayFoodMaxx
1.1 miles awayFoods Co
1.3 miles awayNone Found
Bus Stations
Estudillo Avenue & Santa Rosa Street
0.1 miles awayEast 14th Street & Dolores Avenue
0.1 miles awaySan Leandro Community Library
0.1 miles awayEast 14th Street & West Juana Avenue
0.1 miles awayEast 14th Street & Parrott Street
0.2 miles awayBanks
USBank
0.1 miles awayChase
0.1 miles awayBank of the West
0.2 miles awayWells Fargo
1.3 miles awayBank of America
1.6 miles awayHospitals
San Leandro Hospital
0.8 miles awayKindred Hospital - San Francisco Bay Area
1.2 miles awaySan Leandro Medical Center
1.3 miles awayJohn George Psychiatric Hospital
1.9 miles awayFairmont Rehabilitation and Wellness
1.9 miles awayPharmacies
CVS
0.1 miles awayRite Aid
0.7 miles awayWalgreens
0.9 miles awayCVS Pharmacy
2.2 miles awayDentists
San Leandro Perio
0.1 miles awayGreenHouse Dental
2.7 miles awayUnion Dental
2.7 miles awayDentist
2.7 miles awayEast Bay Family Dentistry
5.5 miles awayParks
Memorial Park
0.2 miles awayPlaza Park
0.2 miles awayRoot Park
0.4 miles awayMcCartney Park
0.7 miles awayRoosevelt Field and Playgrounds
0.7 miles awayPlaces of Worship
11th Avenue Buddha
7.0 miles awaySaint George Serbian Orthodox Church
8.0 miles awaySaint Marys Roman Catholic Church
8.7 miles awayGrace Cathedral
15.0 miles awayMisión San Francisco de AsÃs
15.3 miles awayShopping
Pelton Plaza
0.1 miles awayBayfair Center Mall
2.1 miles awayEastmont Town Center
3.2 miles awaySouthland Mall
5.6 miles awayAlameda South Shore Center
5.8 miles awayCulture
Adobe Art Center
4.3 miles awayGreek Theatre
4.3 miles awayAltarena Playhouse
5.0 miles awayNorton Factory Studios
5.5 miles awayRhythmix Cultural Works
5.5 miles awayRestaurants
Taqueria Pericos
0.1 miles awayXiang Yuan Xiao Long Bao
0.1 miles awayIndian Grill
0.2 miles awayKendejah
0.2 miles awayEmil Villa's Hickory Pit
0.2 miles awayGet exact pricing & check availability
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