Saint Therese Of Woodbury

St. Therese of Woodbury receives a mix of reviews, highlighting both positive and negative experiences. Many reviewers praise the facility for its peaceful, safe, and comfortable environment, noting the friendly and professional staff. The community is described as beautiful, clean, and designed to facilitate socialization and a healthy lifestyle. Several reviews commend the staff for their compassionate, respectful, and supportive nature, especially during the pandemic.

Some families and service providers have had extraordinary experiences, mentioning the outstanding care and support provided to residents. The facility's efforts in handling transitional care and the attention to residents' well-being are also highlighted positively. Activities such as delivering fresh flowers to residents are appreciated, contributing to the overall joy and happiness within the community.

However, there are critical reviews concerning the staff's responsiveness and professionalism. Some reviewers describe their experiences as horrible, citing incompetence and slow response times to residents' needs. Concerns about the treatment of employees and the work environment are also mentioned, with one reviewer describing it as toxic and unprofessional. Issues with specific services, such as dining and personal care, are noted, including complaints about kitchen management and the refusal to provide baths on request.

Despite the criticisms, many families express satisfaction with the care their loved ones receive, recommending St. Therese of Woodbury for its beautiful facility, caring staff, and the quality of care provided. The community's efforts to address concerns and improve services are acknowledged, with some reviewers highlighting the positive impact of staff appreciation on the overall environment.