Saint Anne Nursing And Rehabilitation Center

Reviews of St. Anne's senior living facility present a mixed picture, with some highlighting the exceptional care and attention provided by the staff, while others express concerns over aspects such as food quality and management practices.

• Several reviewers praise the staff's kindness, attentiveness, and professionalism, noting that the care team, including the physical therapy department, is highly skilled and dedicated to residents' well-being.
• Positive remarks are made about the facility's environment, mentioning its quiet neighborhood, pleasant courtyard garden, and the privacy offered by having only two residents per room.
• However, concerns are raised about the quality of the food, with some describing it as poor and unappetizing. One reviewer specifically criticized the food as being something "not even a dog would eat," leading them to bring outside food for their loved one.
• There are mixed reviews regarding the physical therapy provided, with one account stating it was "extremely lacking," while others commend the therapy services and the new virtual system that makes exercises more engaging.
• Some reviewers express dissatisfaction with the management and certain staff members, mentioning issues such as lack of communication, perceived incompetence, and rudeness. One particular complaint mentions a staff member by name, alleging unprofessional behavior.
• Despite these criticisms, many reviewers express gratitude for the care their loved ones received, with some noting significant improvements in their family members' health and well-being during their stay at St. Anne's.
• Concerns are also noted about the facility's policies and room sharing arrangements, which may not suit all residents, especially those seeking more privacy or independence.
• The location of St. Anne's in northeast Seattle is mentioned as potentially challenging for visitors coming from the city due to limited parking and accessibility.

In summary, while St. Anne's receives commendation for its caring staff and some of its facilities, there are notable areas for improvement, particularly regarding food quality, certain management practices, and communication.