Sage Specialty Hospital

The reviews for this facility are mixed, with some highlighting severe concerns and others praising certain aspects of the care provided. Key points from the reviews include:

• Several reviewers express extreme dissatisfaction, describing the facility as neglectful and even harmful. Concerns include severe worsening of conditions, such as a small tear developing into a significantly larger wound, and a patient developing pneumonia due to inadequate room conditions.
• Communication with staff and administration is frequently criticized, with families struggling to get updates or responses from the facility.
• Some staff members, particularly CNAs and a few nurses, are recognized for their compassion and hard work. Specific employees and departments, such as physical therapy and wound care, receive individual praise for their dedication and effectiveness.
• There are complaints about the facility's environment, including the quality of food and the state of the building, though one review mentions ongoing updates to the premises.
• One review suggests a systemic issue of neglect and unprofessional behavior, especially towards patients perceived as problematic by the staff.
• Despite the criticisms, there are instances of positive feedback, with some patients and families experiencing good care, highlighting the efforts of certain staff members and departments in providing quality service and achieving health improvements.

Overall, the reviews suggest a facility with significant areas for improvement, particularly in terms of staff responsiveness and patient care quality, though there are elements and individuals within the facility that are viewed positively.