Sage Park Alzheimers Special Care Center

Positive Reviews:

• Sage is praised for its cleanliness, professional staff, and quick response to questions, providing excellent care for over 3 years to one reviewer's mother.
• Many find it to be a family-like environment with loving caregivers, plenty of activities, and a beautiful setting that feels like home.
• The facility is described as pristine, with compassionate staff, superb cleanliness, and customized activities based on residents' hobbies and interests.
• Reviewers highlight the caring and attentive staff, comparing the facility favorably to others in the area and noting the homelike atmosphere and high level of care.
• Some employees express satisfaction with their work environment, citing great teamwork and a caring approach to residents and their families.
• One reviewer specifically praised the activity director and department for being attentive and providing excellent service.
• Several families shared heartfelt stories of the care their loved ones received, emphasizing the staff's dedication and the positive impact on their family members' lives.

Negative Reviews:

• Some reviews criticize the facility for staffing issues, including high turnover, insufficient staff numbers, and instances of neglect or inadequate care.
• Concerns were raised about management, with claims of inexperienced leadership, poor treatment of employees, and issues with payroll.
• There are alarming reports of residents receiving the wrong medications, not being sent to the hospital after falls, and a lack of activities.
• One reviewer reported a serious incident where a resident was physically harmed by a roommate, claiming that staff failed to address the situation promptly.

Conclusion:

While many reviews of Sage Park are highly positive, praising the facility's environment, staff, and level of care, there are significant concerns raised about management, staffing, and resident safety. Prospective residents and their families should consider these reviews carefully and conduct thorough research when making a decision.