Sage Harbor At Baywinde

Negative Reviews:

• Reports of inadequate care, including improper medication and feeding.
• Staff described as unprofessional and uncaring.
• Activities listed but not conducted; residents left with minimal engagement.
• Issues with supervision, especially at night for residents with dementia.
• Complaints about cleanliness and maintenance of personal and common areas.
• High staff turnover, theft, and poor emergency response reported.
• Management criticized for lack of communication and responsiveness.
• Facilities accused of prioritizing profit over resident care.

Positive Reviews:

• Some staff members praised for being sweet, friendly, and kind.
• Food quality generally appreciated, with professional chefs and a variety of meals.
• Facilities described as nice, with clean rooms and friendly staff.
• Several amenities and services highlighted, including laundry, housekeeping, and medical staff on-site.
• Positive remarks about the community's energy and the range of activities and services provided.
• Management changes noted, with hopes for improvement.
• Some residents and their families express satisfaction with care and staff dedication.

Mixed Reviews:

• Management and staff receive mixed feedback, with some noting efforts for improvement.
• Views on the adequacy of activities and resident engagement vary.
• Some reports of good initial impressions that were not upheld over time.